Wake County Emergency Medical Services EMS - Job Training Program

Onboarding & Initial Training If selected, the soldier will be hired as an unpaid intern for the duration of the Military Skills Program. Upon hire, the soldier will attend the Wake County EMS Academy, which prepares all new employees to become independent providers in the Wake County EMS System. Academy cohorts begin in March, July, and November. On occasion, the soldier may be hired during other months however, they would work in a non-clinical role (warehouse, logistics, etc.) until the next academy cohort begins. The academy consists of classroom lecture, clinical site visits, hands-on skills practice, simulation-based learning, a Field Training and Evaluation Program (FTEP), and physical conditioning training. The Academy lasts approximately 4-6 months, depending on your individual progress. There are three phases of the academy: Didactic, Hybrid, and FTEP. Didactic Academy The first five to seven weeks is known as the didactic period, which consists of classroom-based lecture and skill orientation. A typical day runs from 7:30 a.m.-5:00 p.m., Monday through Friday, with an hour lunch break each day. Hybrid Academy After the didactic period, employees are assigned to a shift with a field training officer. This section of the academy is a hybrid phase that combines the academy and field training. In addition to regular shift assignments, employees return to the academy one day per week to complete simulations, skills mastery and competencies. Upon completion of all required competencies, recruits will graduate from the academy. Field Training and Evaluation Process During FTEP, employees continue to follow a regular shift schedule with a field training officer, who will help them become independent providers. Employees receive daily evaluations and debriefs from their field training officer. FTEP employees typically move to a new field training officer and station assignment every one to two months to ensure a diverse training experience. Every two to four weeks, employees will meet with their assigned training chief, district chief, and field training officer to review training goals. The final step of FTEP is Release to Practice, which is an oral interview with the Wake County EMS System Medical Directors. Post-Internship Upon completion of the Field Training and Evaluation Process, the solider will work as a released EMT. Prior to transitioning out of the military, the soldier should reapply for the EMS technician so that they are moved into a paid position. Wake County EMS will work with the soldier to accommodate 2 weeks off while they are transitioning out of the military.

ABOUT THE JOB

Working a rotating 12 hour shift is required. Assists in providing prompt, compassionate and clinically excellent out of hospital emergency medical care to the sick and injured citizens of and visitors to Wake County. Operates emergency vehicles, and is responsible for biomedical equipment and other equipment necessary to provide patient and situational assessment, treatment and transport in an emergency setting. Performs routine cleaning and basic maintenance of equipment. Interacts and communicates with individuals and groups of individuals (patients, the public, members of other agencies and departments) from all education levels, cultural backgrounds, belief structures, and states of health. Serves in a highly visible position in the community and, as such, incumbents are required to act with a high degree of courtesy, professionalism, and respect and always with the best interest of the welfare of the patient and the public in mind. Working a rotating 12 hour shift is required. Maintains personal readiness to be able to respond within the 90 second standard, in a prompt, compassionate and clinically excellent manner to requests for service whenever and wherever needed to include all times of day and night and in all types of weather. Adapts, problem solves and multi-tasks in ever changing and sometimes distracting environments. Performs duties that require strength, flexibility and endurance. Operates an emergency vehicle in a safe and respectful manner in emergency mode (lights and sirens) and in non-emergency mode during all hours of the day and night, in all types of traffic and weather conditions. Works effectively as an individual and as a team leader on every patient care scene. Assesses nature and extent of illness or injury by obtaining relevant information from the patient, their family or caretaker(s), bystanders/citizens and from the surrounding environment. Performs basic or advanced (when applicable) life support skills utilizing liberal standing order protocols to guide patientcare in the prehospital setting. Lifts and carries equipment, stretchers and patients to facilitate response to, treatment and transport of patients. Completes documentation through patient care reporting systems, electronic and paper-based logs, reporting software and databases. Maintains confidentiality and protects sensitive data at all times, in accordance with HIPAA laws, organizational and department policies and procedures. Assists with or performs patient care utilizing equipment and biomedical supplies such as Cardiac Monitor/Defibrillator, Peripheral Intravenous Catheters, Intraosseous Devices, Pulse Oximeters, Waveform Capnometers, Sphygmomanometers, Multiple Spinal and Extremity Immobilization Devices, Multiple Airway Devices, Respirators, CPAP units, Medications, assorted bandages, and other Biomedical Equipment. Utilizes additional technology, while performing non patient care job duties, such as in vehicle navigation, laptop computers, computer aided dispatch, pagers, radios (handheld and truck mounted), cell phones, online education portals, high-fidelity simulators, etc. Maintains cleanliness of equipment, vehicles and facilities. Inventories and restocks equipment and vehicles. Decontaminates and disinfects equipment and vehicles after every patient encounter. Communicates during routine to significantly stressful situations and everything in-between in a respectful manner, through written, oral and/or visual means, with all individuals and groups of individuals, regardless of their age, sex, educational level, socioeconomic status, etc. Functions effectively in a physically demanding environment, requiring strength, flexibility and endurance. Wears personal protective equipment such as turnout gear, chemical protective clothing and respiratory protection when needed. Performs and participates actively in Continuing Medical Education, Clinical Continuous Quality Improvement, and other departmental programs, goals and objectives as directed by the supervisory staff or the Director.

RESPONSIBILITIES

• Provide prompt, compassionate and clinically excellent out of hospital emergency medical care to the sick and injured.
• Operate emergency vehicles and manage biomedical and other necessary equipment for patient and situational assessment, treatment, and transport in an emergency setting.
• Perform routine cleaning and basic maintenance of equipment.
• Interact and communicate effectively with individuals and groups from diverse backgrounds and education levels.
• Maintain personal readiness to respond within the 90 second standard in all conditions.

QUALIFICATIONS

• Must have EMT or Paramedic Certification.
• Ability to work rotating 12-hour shifts.
• Capability to adapt, problem solve, and multitask in ever-changing environments.
• Strength, flexibility, and endurance to perform physically demanding tasks.
• Ability to operate an emergency vehicle safely in various conditions.

BENEFITS

• Training through the Wake County EMS Academy.
• Field Training and Evaluation Program for hands-on experience and skills development.
• Opportunity to transition to a paid EMS technician position post-internship.

OTHER

Must have EMT or Paramedic Certification