Staff Assistant

DoD SkillBridge Internship Staff Assistant (GS-0301-09)Office of field OperationsU.S. Customs and Border Protection (CBP)LOCATIONFt. Lauderdale (FL)IMPORTANT NOTEThis opportunity is OUTSIDE of USAJOBS.gov and ONLY open to DoD SkillBridge candidates who are AT LEAST 11 months AWAY from military separation to be considered and who can intern with CBP during their final 180, 120, or 90 days on active-duty.WHY 11 MONTHS?CBP can host SkillBridge interns for their final 180, 120, and/or 90 days on active-duty depending on the individual service-member’s situation. We use the time prior to their finite internship dates to complete our required HR processes that also include a 3 to 5 month (on average) full CBP Background Investigation (BI) that MUST be completed prior to internship start dates.MAJOR DUTIES AND RESPONSIBILITIESPrepares and/or reviews all correspondence written for the manager including letters, memoranda, reports, charts, briefing materials, and talking points. Ensures that all correspondence meets high standards for clarity and conciseness. Works closely with members of the office staff and with others outside the office to track projects and to ensure implementation dates are met. Manages the manager’s schedule. Independently determines which matters to handle personally and which ones to refer to other management officials. Exercises good judgement in scheduling interviews, meetings, and conferences to be attended by the managers. Makes all necessary arrangements for travel, meetings, conferences, etc.Relieves the manager of unnecessary interruptions and demands on his/her time by handling administrative matters and programmatic problems or referring technical matters to the appropriate individual(s). Serves as a liaison and troubleshooter for the manager. Meets assigned deadlines. Screens calls and visitors and refers them to the appropriate staff member or office, and forwards to the manager only those calls or visitors requiring his/her attention. Based on a thorough knowledge of the manager’s views, policies, and objectives, handles substantive questions not requiring technical expertise. Coordinates a variety of administrative projects within the office to include the development, analysis and modification of internal administrative policies, procedures, and management processes of the office. Responsibilities in this area include conducting research on projects to gather all available data, analysis of the data to ensure that all relevant facts are presented, developing options and recommendations, and providing comprehensive reports on the subjects, as required. Conducts briefings on the projects and sensitive programmatic issues. Explains nontechnical policies and procedures used in office to managers and staff. Conducts periodic training to update those throughout office on administrative procedures and recommends changes as necessary.The incumbent of this position works within a proximity and has a confidential relationship with a CBP management official that is significantly involved in labor management relations. On a routine basis, the incumbent of this position obtains advance knowledge of management's position(s) regarding collective bargaining, the investigation into, and disposition of, grievances and unfair labor practices, proposed and final discipline/adverse actions, Equal Employment Opportunity complaints, appeals to the Merit Systems Protection Board, and other labor and employee relations matters. This advance knowledge is obtained by coordinating and attending internal meetings relating to the above matters, as well as drafting related correspondence. Manages sensitive management referrals that are remanded for resolution; coordinates with the other managers and sets suspense dates. Manages the in/out box for the manager, including correspondence relating to NTEU grievances, management referrals, and oral replies. Coordinates all labor-management meetings for grievances and oral replies and takes notes during these proceedings for the manager.HOW TO APPLYEmail Jeffrey.R.Jack@cbp.dhs.gov with SUBJ: CBP – DoD SkillBridge – OFO – Miami - Staff Assistant (GS-0301-09) – Ft. Lauderdale, FL.

ABOUT THE JOB

DoD SkillBridge Internship Staff Assistant (GS-0301-09)Office of field OperationsU.S. Customs and Border Protection (CBP)LOCATIONFt. Lauderdale (FL)IMPORTANT NOTEThis opportunity is OUTSIDE of USAJOBS.gov and ONLY open to DoD SkillBridge candidates who are AT LEAST 11 months AWAY from military separation to be considered and who can intern with CBP during their final 180, 120, or 90 days on active-duty.WHY 11 MONTHS?CBP can host SkillBridge interns for their final 180, 120, and/or 90 days on active-duty depending on the individual service-member’s situation. We use the time prior to their finite internship dates to complete our required HR processes that also include a 3 to 5 month (on average) full CBP Background Investigation (BI) that MUST be completed prior to internship start dates.MAJOR DUTIES AND RESPONSIBILITIESPrepares and/or reviews all correspondence written for the manager including letters, memoranda, reports, charts, briefing materials, and talking points. Ensures that all correspondence meets high standards for clarity and conciseness. Works closely with members of the office staff and with others outside the office to track projects and to ensure implementation dates are met. Manages the manager’s schedule. Independently determines which matters to handle personally and which ones to refer to other management officials. Exercises good judgement in scheduling interviews, meetings, and conferences to be attended by the managers. Makes all necessary arrangements for travel, meetings, conferences, etc.Relieves the manager of unnecessary interruptions and demands on his/her time by handling administrative matters and programmatic problems or referring technical matters to the appropriate individual(s). Serves as a liaison and troubleshooter for the manager. Meets assigned deadlines. Screens calls and visitors and refers them to the appropriate staff member or office, and forwards to the manager only those calls or visitors requiring his/her attention. Based on a thorough knowledge of the manager’s views, policies, and objectives, handles substantive questions not requiring technical expertise. Coordinates a variety of administrative projects within the office to include the development, analysis and modification of internal administrative policies, procedures, and management processes of the office. Responsibilities in this area include conducting research on projects to gather all available data, analysis of the data to ensure that all relevant facts are presented, developing options and recommendations, and providing comprehensive reports on the subjects, as required. Conducts briefings on the projects and sensitive programmatic issues. Explains nontechnical policies and procedures used in office to managers and staff. Conducts periodic training to update those throughout office on administrative procedures and recommends changes as necessary.The incumbent of this position works within a proximity and has a confidential relationship with a CBP management official that is significantly involved in labor management relations. On a routine basis, the incumbent of this position obtains advance knowledge of management's position(s) regarding collective bargaining, the investigation into, and disposition of, grievances and unfair labor practices, proposed and final discipline/adverse actions, Equal Employment Opportunity complaints, appeals to the Merit Systems Protection Board, and other labor and employee relations matters. This advance knowledge is obtained by coordinating and attending internal meetings relating to the above matters, as well as drafting related correspondence. Manages sensitive management referrals that are remanded for resolution; coordinates with the other managers and sets suspense dates. Manages the in/out box for the manager, including correspondence relating to NTEU grievances, management referrals, and oral replies. Coordinates all labor-management meetings for grievances and oral replies and takes notes during these proceedings for the manager.HOW TO APPLYEmail Jeffrey.R.Jack@cbp.dhs.gov with SUBJ: CBP – DoD SkillBridge – OFO – Miami - Staff Assistant (GS-0301-09) – Ft. Lauderdale, FL.

RESPONSIBILITIES

• Prepares and reviews all correspondence written for the manager including letters, memoranda, reports, charts, briefing materials, and talking points.
• Manages the manager’s schedule, determines which matters to handle personally and which to refer to other management officials.
• Serves as a liaison and troubleshooter for the manager, handles administrative matters and programmatic problems or refers technical matters as needed.
• Coordinates a variety of administrative projects within the office, including the development, analysis, and modification of internal administrative policies, procedures, and management processes.
• Obtains advance knowledge of management's positions regarding collective bargaining, grievances, discipline actions, and other labor and employee relations matters.

QUALIFICATIONS

• Eligibility for DoD SkillBridge program with at least 11 months until military separation.
• Ability to complete a CBP Background Investigation prior to internship start.
• Capability to intern with CBP during the final 180, 120, or 90 days on active-duty.

ADDITIONAL ELIGIBILITY

DoD SkillBridge Internship Staff Assistant (GS-0301-09)Office of field OperationsU.S. Customs and Border Protection (CBP)LOCATIONFt. Lauderdale (FL)IMPORTANT NOTEThis opportunity is OUTSIDE of USAJOBS.gov and ONLY open to DoD SkillBridge candidates who are AT LEAST 11 months AWAY from military separation to be considered and who can intern with CBP during their final 180, 120, or 90 days on active-duty.WHY 11 MONTHS?CBP can host SkillBridge interns for their final 180, 120, and/or 90 days on active-duty depending on the individual service-member’s situation. We use the time prior to their finite internship dates to complete our required HR processes that also include a 3 to 5 month (on average) full CBP Background Investigation (BI) that MUST be completed prior to internship start dates.MAJOR DUTIES AND RESPONSIBILITIESPrepares and/or reviews all correspondence written for the manager including letters, memoranda, reports, charts, briefing materials, and talking points. Ensures that all correspondence meets high standards for clarity and conciseness. Works closely with members of the office staff and with others outside the office to track projects and to ensure implementation dates are met. Manages the manager’s schedule. Independently determines which matters to handle personally and which ones to refer to other management officials. Exercises good judgement in scheduling interviews, meetings, and conferences to be attended by the managers. Makes all necessary arrangements for travel, meetings, conferences, etc.Relieves the manager of unnecessary interruptions and demands on his/her time by handling administrative matters and programmatic problems or referring technical matters to the appropriate individual(s). Serves as a liaison and troubleshooter for the manager. Meets assigned deadlines. Screens calls and visitors and refers them to the appropriate staff member or office, and forwards to the manager only those calls or visitors requiring his/her attention. Based on a thorough knowledge of the manager’s views, policies, and objectives, handles substantive questions not requiring technical expertise. Coordinates a variety of administrative projects within the office to include the development, analysis and modification of internal administrative policies, procedures, and management processes of the office. Responsibilities in this area include conducting research on projects to gather all available data, analysis of the data to ensure that all relevant facts are presented, developing options and recommendations, and providing comprehensive reports on the subjects, as required. Conducts briefings on the projects and sensitive programmatic issues. Explains nontechnical policies and procedures used in office to managers and staff. Conducts periodic training to update those throughout office on administrative procedures and recommends changes as necessary.The incumbent of this position works within a proximity and has a confidential relationship with a CBP management official that is significantly involved in labor management relations. On a routine basis, the incumbent of this position obtains advance knowledge of management's position(s) regarding collective bargaining, the investigation into, and disposition of, grievances and unfair labor practices, proposed and final discipline/adverse actions, Equal Employment Opportunity complaints, appeals to the Merit Systems Protection Board, and other labor and employee relations matters. This advance knowledge is obtained by coordinating and attending internal meetings relating to the above matters, as well as drafting related correspondence. Manages sensitive management referrals that are remanded for resolution; coordinates with the other managers and sets suspense dates. Manages the in/out box for the manager, including correspondence relating to NTEU grievances, management referrals, and oral replies. Coordinates all labor-management meetings for grievances and oral replies and takes notes during these proceedings for the manager.HOW TO APPLYEmail Jeffrey.R.Jack@cbp.dhs.gov with SUBJ: CBP – DoD SkillBridge – OFO – Miami - Staff Assistant (GS-0301-09) – Ft. Lauderdale, FL.

OTHER

DoD SkillBridge Internship Staff Assistant (GS-0301-09)Office of field OperationsU.S. Customs and Border Protection (CBP)LOCATIONFt. Lauderdale (FL)IMPORTANT NOTEThis opportunity is OUTSIDE of USAJOBS.gov and ONLY open to DoD SkillBridge candidates who are AT LEAST 11 months AWAY from military separation to be considered and who can intern with CBP during their final 180, 120, or 90 days on active-duty.WHY 11 MONTHS?CBP can host SkillBridge interns for their final 180, 120, and/or 90 days on active-duty depending on the individual service-member’s situation. We use the time prior to their finite internship dates to complete our required HR processes that also include a 3 to 5 month (on average) full CBP Background Investigation (BI) that MUST be completed prior to internship start dates.MAJOR DUTIES AND RESPONSIBILITIESPrepares and/or reviews all correspondence written for the manager including letters, memoranda, reports, charts, briefing materials, and talking points. Ensures that all correspondence meets high standards for clarity and conciseness. Works closely with members of the office staff and with others outside the office to track projects and to ensure implementation dates are met. Manages the manager’s schedule. Independently determines which matters to handle personally and which ones to refer to other management officials. Exercises good judgement in scheduling interviews, meetings, and conferences to be attended by the managers. Makes all necessary arrangements for travel, meetings, conferences, etc.Relieves the manager of unnecessary interruptions and demands on his/her time by handling administrative matters and programmatic problems or referring technical matters to the appropriate individual(s). Serves as a liaison and troubleshooter for the manager. Meets assigned deadlines. Screens calls and visitors and refers them to the appropriate staff member or office, and forwards to the manager only those calls or visitors requiring his/her attention. Based on a thorough knowledge of the manager’s views, policies, and objectives, handles substantive questions not requiring technical expertise. Coordinates a variety of administrative projects within the office to include the development, analysis and modification of internal administrative policies, procedures, and management processes of the office. Responsibilities in this area include conducting research on projects to gather all available data, analysis of the data to ensure that all relevant facts are presented, developing options and recommendations, and providing comprehensive reports on the subjects, as required. Conducts briefings on the projects and sensitive programmatic issues. Explains nontechnical policies and procedures used in office to managers and staff. Conducts periodic training to update those throughout office on administrative procedures and recommends changes as necessary.The incumbent of this position works within a proximity and has a confidential relationship with a CBP management official that is significantly involved in labor management relations. On a routine basis, the incumbent of this position obtains advance knowledge of management's position(s) regarding collective bargaining, the investigation into, and disposition of, grievances and unfair labor practices, proposed and final discipline/adverse actions, Equal Employment Opportunity complaints, appeals to the Merit Systems Protection Board, and other labor and employee relations matters. This advance knowledge is obtained by coordinating and attending internal meetings relating to the above matters, as well as drafting related correspondence. Manages sensitive management referrals that are remanded for resolution; coordinates with the other managers and sets suspense dates. Manages the in/out box for the manager, including correspondence relating to NTEU grievances, management referrals, and oral replies. Coordinates all labor-management meetings for grievances and oral replies and takes notes during these proceedings for the manager.HOW TO APPLYEmail Jeffrey.R.Jack@cbp.dhs.gov with SUBJ: CBP – DoD SkillBridge – OFO – Miami - Staff Assistant (GS-0301-09) – Ft. Lauderdale, FL.