VetConnect SkillBridge
• Candidates for this and every DOD Skillbridge opportunity with Leaf Home can intern from 60 – 180 days.• Candidates must be able at least 11-months away from separation of service.• If you are a military spouse and registered with the Department of Defense’s Military Spouse Career Accelerator Pilot (MSCAP) program, you can start immediately.• Candidates will be trained and perform the duties of an Installation Manager during internship. During and before internship is complete, the assigned supervisor will evaluate the candidate’s performance and potential to be hired upon completion of internship. Please see job description of an Installation Manager in next section.
ABOUT THE JOB
The Installation Manager is responsible for the daily operations of the Installation department within a local field office. Provides leadership and tactical execution on daily production activities involving customer scheduling, service resolution, training, and management of local third-party installation network. Essential Duties and Responsibilities:• Assign installation jobs to third-party installer network based on availability and geographic proximity using proprietary scheduling application when possible • Identify opportunities in daily operations to pull forward jobs and maximize speed to installation • Work with the customer to schedule jobs based on installer availability and customer preferences • Review and publish daily installation and service reports to identify wins and opportunities for improvement • Work with office administrative staff to ensure organized workflow of jobs from schedule to install completion • Partner with Service and Sales Operations teams to proactively address customer issues and resolve on first service call • Train, coach and develop installation employees and contractors both in the office and in the field • Improve subcontractor retention rates through impactful training and engagement • Responsible for driving proficiency and efficiency amongst installation subcontractors • Works with the Field Trainer on individual performance, abilities, and capacities of the installers • Partner with leadership on identifying systemic training gaps and propose solutions to address gap • Collaborate with all office and corporate functional teams • Recruit subcontractors as needed to expand installation capacity • Must hold a valid driver's license. • Performs other duties as assigned by supervisor.
RESPONSIBILITIES
- Assign installation jobs to third-party installer network based on availability and geographic proximity using proprietary scheduling application when possible
- Work with the customer to schedule jobs based on installer availability and customer preferences
- Review and publish daily installation and service reports to identify wins and opportunities for improvement
- Train, coach and develop installation employees and contractors both in the office and in the field
- Recruit subcontractors as needed to expand installation capacity
QUALIFICATIONS
- Must hold a valid driver's license
- Ability to manage daily operations of the Installation department
- Capability to work with office administrative staff to ensure organized workflow of jobs from schedule to install completion
ADDITIONAL ELIGIBILITY
• If there are other jobs on the Leaf Home Careers page that you are interested in, please inquire about it by sending an email. We offer internships in the majority of our positions posted, https://www.leafhome.com/careers• We’re also excited to expand that mission through our new partnership with the Department of Defense’s Military Spouse Career Accelerator Pilot (MSCAP) program.• That means we now proudly offer internship opportunities not just to those leaving military service—but also to military spouses registered with MSCAP.• 👉 Not registered yet? Military spouses can learn more and sign up here: https://myseco.militaryonesource.mil/portal/initiatives/mscap
TARGET MOCS
All MOCs
OTHER
Nationwide locations available, send an inquiry by email.