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Opportunity sourced from the Official SkillBridge website. Not endorsed by the Department of Defense.
The ERT SkillBridge Training Program is designed to prepare transitioning service members for roles in corporate IT, focusing on System Administration and Cybersecurity Professional positions. The program delivers targeted training aligned with essential job competencies, which include infrastructure administration, identity and access management, cybersecurity operations, compliance frameworks, and enterprise IT service delivery.
Position DescriptionERT is seeking an IT & Cloud Operations/Cybersecurity Intern to support our Corporate IT team in a government contracting (GovCon) environment. This role is ideal for a student or early-career professional interested in Azure cloud management, Microsoft 365 administration, cybersecurity fundamentals, and frontline IT support.You will work closely with our IT leadership and managed service providers (MSPs) to support day-to-day operations, learn how corporate IT functions in a GovCon setting, and gain hands-on experience with modern cloud and security tools.What You’ll LearnDuring this internship, you will gain:Hands-on exposure to Azure and Microsoft 365 administration in a real-world corporate/GovCon environment.Experience with Tier 1 Cloud services and architecture.Experience working a Tier 1 service desk, including ticket management, escalation paths, and user support.Practical understanding of cybersecurity in a regulated environment (CMMC, NIST 800-171, MFA, secure baselines).Insight into how corporate IT, cybersecurity, and government contracting intersect.Mentorship from experienced IT and cyber professionals and exposure to real transformation and modernization initiatives.Key ResponsibilitiesAzure & Cloud Management (Intro/Junior Level)Assist with basic Azure administration tasks (e.g., user and group management, role assignments, resource tagging, basic monitoring).Help review and document Azure policies, security settings, and cost management dashboards.Support inventory and organization of cloud resources in alignment with corporate standards.Microsoft 365 & IdentityHelp manage accounts in Microsoft 365 (user provisioning/deprovisioning, license checks, password resets under supervision).Assist with Teams, SharePoint, OneDrive, and Exchange Online basic administration and troubleshooting.Document common end-user issues and create simple “how-to” guides and FAQs.Help Desk & Tech SupportProvide Tier 1 support to internal users (ticket intake, triage, basic troubleshooting for laptops, printers, VPN, M365, etc.).Log, track, and update tickets in the IT service desk system, escalating complex issues when needed.Assist with laptop imaging, software installs, updates, and asset tracking.Cybersecurity & Compliance – IntroductionSupport basic activities related to cybersecurity hygiene (patch status reviews, MFA checks, phishing awareness follow-up).Help maintain and organize documentation related to policies, procedures, and compliance (e.g., CMMC / NIST 800-171 related artifacts).Participate in reviews of security events or reports under the guidance of senior staff.Corporate IT in a GovCon EnvironmentObserve and support how Corporate IT coordinates with contracts, HR, growth/business development, and project teams.Assist in documenting IT onboarding/offboarding processes for employees and subcontractors.Help update standard operating procedures (SOPs) and checklists.Required QualificationsBasic familiarity with Windows operating systems and Microsoft 365 (Outlook, Teams, SharePoint).Strong customer service mindset with the ability to communicate clearly with non-technical users.Willingness to learn, take direction, and document what you learn.Preferred QualificationsExposure to or coursework in cloud computing (Azure, AWS, or GCP).Interest in or basic understanding of cybersecurity concepts (MFA, phishing, patching, secure configurations).Experience with help desk work, PC troubleshooting, or supporting friends/family with tech issues.Familiarity with ticketing tools (e.g., Jira Service Management, ServiceNow, Zendesk, etc.) is a plus.EducationCurrently pursuing (or recently completed) a degree or certificate program in Cybersecurity, Information Technology, Computer Science, Information Systems, or related field.
US Air Force, US Army, US Coast Guard, US Marine Corps, US Navy, US Space Force
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