Transportation Management Center Operations Leadership Manager
ABOUT THE JOB
AECOM is actively seeking a highly talented Operational Leadership professional for exciting opportunities as part of AECOM’s transportation or Intelligent Transportation System (ITS) practice in the United States. The position will work with our local leadership team and primarily work at one or more client facilities. The candidate will concentrate efforts towards service areas of business operations, maintenance and application of transportation concepts to those services and systems as needed. The candidate will need to be professional, self-motivated, resourceful and able to successfully execute a wide range of tasks in a fast-paced environment with ever-changing priorities. The appropriately qualified candidate will need to demonstrate an understanding of leadership capabilities within a real-time operations environment. A flexible schedule is needed for events and project coordination.The general responsibilities of this position include, but are not limited to:As directed, communicates with client managers, operations/project managers, and department leads, providing status updates, ascertaining operational needs, and providing solutions to issues.Administration and direct management of the staff and coordination with the project manager to ensure staff is compliant with the project requirements. Supports the development and maintenance of Standard Operating Procedures (SOP).Assist in the research and development of presentations, technical memos, and studies.Attend internal and external meetings to represent the client, AECOM, or operation.Actively reviews maintenance and operational activities for accuracy and appropriateness, providing guidance and feedback to staff as needed.Mentors current staff and new hires on procedures and policies.Assist in the development and facilitation of designated initial and recurrent training topics associated with operations.Oversee the development, revision, and execution of the project safe work plan in conjunction with AECOM safety staff.Assists with monitoring contract expenditures and ensures the established budget is not exceeded.Contributes to accurate and timely after-action scenarios involving AECOM regional operations, when and where needed.Assists with special event planning and setup.Contribute to accurate and timely after-action reports for incidents and events.Effectively supports the recruitment, selection, and on-boarding process for project staff.Advise and assist with outreach efforts on behalf of the client within the community and stakeholder networks.Work on special assignments, tasks, reports, and presentations.Perform other duties as needed by the organization or client.QualificationsMinimum Requirements:BA/BS and 10 years of operational leadership experience or related field or demonstrated equivalency of experience and/or education.Ability to work flexible hours to include nights, holidays, weekends, planned/unplanned events.Computer proficiency: Windows environment and Microsoft Office (Word, Excel, Power Point, Outlook, & Access).Preferred Qualifications:Experience with intelligent transportation system (ITS) devices and communications.Experience and demonstrated ability to efficiently produce technical reports, documents, client communication, and technical memoranda.Experience with data manipulation, management, and processing.Project management experience.Experience with intelligent transportation system devices and communications.Experience with asset management Microsoft Project / Microsoft SharePoint.Leadership experience and interpersonal skills along with an understanding of key management concepts.Experience and proficiency coordinating real-time activities and priorities calmly under pressure and in a variety of work conditions for self and support staff.Leadership experience communicating and organizing correspondence, conveying urgency and documenting decisions made to project management and the client.
RESPONSIBILITIES
- Communicates with client managers, operations/project managers, and department leads, providing status updates, ascertaining operational needs, and providing solutions to issues.
- Administration and direct management of the staff and coordination with the project manager to ensure staff is compliant with the project requirements.
- Supports the development and maintenance of Standard Operating Procedures (SOP).
- Attend internal and external meetings to represent the client, AECOM, or operation.
- Actively reviews maintenance and operational activities for accuracy and appropriateness, providing guidance and feedback to staff as needed.
QUALIFICATIONS
- BA/BS and 10 years of operational leadership experience or related field or demonstrated equivalency of experience and/or education.
- Ability to work flexible hours to include nights, holidays, weekends, planned/unplanned events.
- Computer proficiency: Windows environment and Microsoft Office (Word, Excel, Power Point, Outlook, & Access).
- Experience with intelligent transportation system (ITS) devices and communications.
- Project management experience.
OTHER
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