Senior Fraud Investigations Analyst

The objective of our program is to ensure that participants are trained and equipped with the required skills to Lead investigations into complex fraud schemes, with a focus on account takeover (ATO), synthetic identity fraud, fraudulent documents, Generative AI risks, and large-scale fraud rings, utilize SQL to query, analyze, and extract insights from large datasets to detect fraudulent patterns and trends, identify systemic fraud risks and work with Engineering and Product teams to enhance fraud prevention mechanisms, act as a subject matter expert (SME) on fraud tactics, techniques, and procedures (TTPs), including credential stuffing, social engineering, and compromised documentation fraud, communicate key trends and investigations to ID.me customers to help them identify and mitigate threat vectors, monitor fraudulent transaction activity and behavioral anomalies, identifying emerging fraud trends and recommending mitigation strategies, collaborate with Threat Intelligence, Data Science, and Security teams to enhance ID.me’s fraud defense capabilities, lead fraud escalations, providing actionable recommendations for risk mitigation, and present findings and trends to senior leadership and stakeholders in a clear, data-driven manner.

ABOUT THE JOB

The Senior Fraud Investigations Analyst is crucial in proactively identifying and mitigating fraud threats across ID.me’s member network. This position focuses on high-complexity fraud cases, including account takeover (ATO), stolen identities, and synthetic identities. This role requires competency in SQL for data-driven fraud detection and analysis. The Senior Fraud Investigations Analyst will work cross-functionally with Product, Engineering, Legal, and Security teams to drive fraud-prevention initiatives, enhance fraud detection systems, and influence fraud mitigation strategies.

RESPONSIBILITIES

• Lead investigations into complex fraud schemes including account takeover (ATO), synthetic identity fraud, fraudulent documents, Generative AI risks, and large-scale fraud rings.
• Utilize SQL to query, analyze, and extract insights from large datasets to detect fraudulent patterns and trends.
• Identify systemic fraud risks and work with Engineering and Product teams to enhance fraud prevention mechanisms.
• Act as a subject matter expert (SME) on fraud tactics, techniques, and procedures (TTPs), including credential stuffing, social engineering, and compromised documentation fraud.
• Communicate key trends and investigations to ID.me customers to help them identify and mitigate threat vectors.
• Monitor fraudulent transaction activity and behavioral anomalies, identifying emerging fraud trends and recommending mitigation strategies.
• Collaborate with Threat Intelligence, Data Science, and Security teams to enhance ID.me’s fraud defense capabilities.
• Lead fraud escalations, providing actionable recommendations for risk mitigation.
• Present findings and trends to senior leadership and stakeholders in a clear, data-driven manner.

QUALIFICATIONS

• Competency in SQL for data-driven fraud detection and analysis.
• Ability to work cross-functionally with Product, Engineering, Legal, and Security teams.
• Experience in handling high-complexity fraud cases including account takeover (ATO), stolen identities, and synthetic identities.

ADDITIONAL ELIGIBILITY

None

TARGET MOCS

All MOCs

OTHER

Virginia, VA, NoVA, MDW, DC, DMV, Maryland, MD, District of Columbia, DC