MOU Expiration Notice
This organization's SkillBridge MOU expires November 17, 2026. This program may no longer be active if the organization does not renew.
Opportunity sourced from the Official SkillBridge website. Not endorsed by the Department of Defense.
The Operations Manager at ABM Industries plays a critical leadership role in managing daily operations, ensuring exceptional service delivery, and driving operational efficiency. This position requires a strategic thinker who can oversee labor management, financial performance, client relationships, and safety compliance while fostering a culture of continuous improvement.
Key Responsibilities: Labor Management: Oversee staffing, fill open positions promptly, manage vacation liability, and optimize workforce productivity through self-performance and efficiency initiatives. Financial Oversight: Monitor and control spending, review P&L statements, ensure compliance with financial policies, and drive cash collection efforts to meet regional goals. Client Retention: Maintain a client retention rate above 95% through proactive relationship-building, regular engagement, and identifying opportunities for contract renewals and upselling. Safety Leadership: Prioritize workplace safety by enforcing compliance, addressing root causes of incidents, and conducting regular safety meetings and reviews. Performance Improvement: Identify and address underperforming accounts, collaborate with financial planning teams, and implement action plans to enhance profitability. Business Growth: Actively participate in industry events (e.g., BOMA), meet potential clients, and collaborate with sales teams to generate new business opportunities. Qualifications: Strong leadership and communication skills with a focus on results. Proven experience in operations management, preferably in facilities management or a related industry. Ability to manage budgets, labor, and client relationships effectively. Familiarity with financial reporting, safety regulations, and process improvement. The Operations Manager role is ideal for a motivated professional eager to make a meaningful impact in a dynamic, client-focused environment.
All Services
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Locations: Washington D.C. Alexandria, VA, Baltimore MD, Philadelphia, PA
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