What you would be doing: Our PMs take over from Home Comfort Advisors once a project issold, serving as the customer’s main point of contact through pre-installation, construction, andinspection. They oversee installer partners to ensure quality, maintain margins, and deliver anexceptional customer experience.
Big Things:○ Oversee the successful delivery of home comfort and electrification projects – You areaccountable for the entire project scope, the project team and resources, the projectbudget, and the success or failure of the project.○ Lead planning, executing, monitoring, controlling, and closing out projects.○ Understand & articulate project goals, develop reasonable project schedules, coordinatescheduling with contractor partners, manage homeowner expectations, and keep allstakeholders aligned and informed.○ Develop and execute detailed processes and task lists; use best practices and tools toefficiently track, delegate, and ensure completion.○ Monitor project risks and develop/implement mitigation strategies in real time.Little Things:○ Provide internal and external feedback to improve our ability to sell, scope, design, andexecute projects; Improve our Project Playbook.○ Identify opportunities to deliver an even better experience for all stakeholders –homeowners, contractor-partners, suppliers, etc.○ Ensure our Project Management capabilities are world-class – effective, efficient,replicable, scalable, etc.○ Help to grow our Project Management team through hiring, training, and collaboratingwith other Project Managers.What you won’t be doing:○ Working exclusively from your desk managing relationships from a phone or computer.○ Handling refrigerant, wiring electrical panels, or drilling into drywall.Timeline for role expectations:1. Within 1-2 months, you will have:a. Shadowed multiple home comfort consultations and installations.b. Gained comfort with our tech stack.2. Within three months, you will have completed your first heat pump project and managemultiple end to end projects independently.3. Within six months, you will independently manage a portfolio of installation projects andbe supporting the growth and success of other members of the sales team.
Please send resume and short email of interest to POC listed