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Opportunity sourced from the Official SkillBridge website. Not endorsed by the Department of Defense.
We have a current opportunity for an Skillbridge Intern - IT Support Specialist role as a part of the IT Service Team located at our facility in Goleta, California. In this role you will be primary customer interface for IT support and systems administration of a local and virtual networks; work with various systems/technologies. This will include user account management, system, workstation troubleshooting, and network hardware/software maintenance, backup/disaster recovery maintenance, server maintenance and protection of information systems.
Bring your passion for space! Redwire is accelerating humanity’s expansion into space by delivering reliable, economical and sustainable infrastructure for future generations. Redwire, (via our subsidiary Redwire Space, Inc.), is accelerating humanity's expansion into space through specializing in-space manufacturing technologies, developing space-optimized products to improve industrial machines on Earth, and developing advanced manufacturing technology that can support space exploration. Summary We have a current opportunity for an Skillbridge Intern - IT Support Specialist role as a part of the IT Service Team located at our facility in Goleta, California. In this role you will be primary customer interface for IT support and systems administration of a local and virtual networks; work with various systems/technologies. This will include user account management, system, workstation troubleshooting, and network hardware/software maintenance, backup/disaster recovery maintenance, server maintenance and protection of information systems. ResponsibilitiesServe as the first point of contact for internal staff seeking technical assistanceRespond to events / problems and record their resolution in help desk ticketing softwareBasic administration of a hybrid environment with both Active Directory and Azure AD resourcesProvide technical support for a wide range of technology needs including phones, printers, workstations, servers and network equipmentCommunicate clearly with customers and provide regular updates, status and information.Perform limited maintenance on servers and critical laboratory and testing systemsCoordinate purchasing and inventory management of IT equipment and software to support usersPass on any feedback or suggestions by users or management to the appropriate team.Determine process improvements, best practices, and develop new processes.Work in close partnership with cross-functional teams and management. Ideal ExperienceHigh School and 2+ years of experience as a help desk technician or other IT customer support roleMicrosoft Office 365, Azure Active Directory and Windows Server Active Directory AdministrationExperience with Windows 10/11 and Windows Server 2016 or 2019Demonstrated ability to configure, support, troubleshoot and administer Windows workstations Remote troubleshooting experience through remote control softwareCuriosity and a willingness to search for solutions to problems that you don’t know how to solve.Support a hybrid environment with both Active Directory and Office365 resourcesProficient verbal and written communication skillsSelf-motivated with sound time management skills, attention to detail, and priority management to meet deadlines with minimal oversight.US Citizenship required for working on controlled information systemsMust be active military transitioning out of service Desired SkillsSome ability to configure, support, troubleshoot and administer Linux and/or MacOS workstations.Experience with iOS and Android mobile operating systemsSolid understanding of computer systems, mobile devices, and other tech productsIdentify and suggest possible improvements on proceduresAbility to obtain a Security Clearance
US Air Force, US Army, US Coast Guard, US Marine Corps, US Navy, US Space Force
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