Hines Living Engineering/Maintenance Program

To be considered for a SkillBridge opportunity at Hines, the candidate must fill out our interest form found here: https://app.smartsheet.com/b/form/f74c1b42e6b84b1b900f243a63811bf1. This interest form helps our team identify appropriate opportunities that align with your goals and interests. Once connected with an opportunity, the candidate will be interviewed and evaluated by hiring teams based on open positions, desired locations, or a business need that may lead to a full time role at our firm. Candidates who are offered an opportunity will begin a 24-week on-the-job training program.

ABOUT THE JOB

As a Service Technician (Multifamily) with Hines, you will be responsible for overseeing technical and mechanical work of the property to meet the standards of Hines.Responsibilities include, but are not limited: - Complete assigned work orders generated from requests for service in a timely manner- Oversee the property grounds and other amenities by performing general cleaning such as trash and debris disposal, pressure wash breezeways and pool areas, and painting curbs and signage as needed- Be proactive in diagnosing the issues with the property and provide solutions that are in accordance with established Hines policies, standards, and code requirements.- Identifies areas for improvement and provides suggestions to improve overall efficiency and productivity- Prepare vacant apartment homes for leasing and new move-ins via inspection, identify what requests are needed, scheduling with contractors and vendors as needed, and complete all maintenance tasks- Appropriately handle all documentation and other paperwork in a complete fashion without disrupting other service requests- Practice proper safety techniques with all mechanical or electrical equipment malfunctions, reporting any injuries, accidents, or other safety issues to the appropriate contact- Support cost-cutting and expense control programs by verifying parts are up to standards for repair rather than a complete replacement when possible- Follows guidelines for the proper and safe usage of hand, power tools, testing equipment, and safety devices and other items, as well as make sure items are returned- Notify the supervisor about any items needed and evaluate what needs to be re-ordered without being wasteful- Generally competent in understanding and following all current emergency procedures- Adjust and operate the fire alarm and life safety systems- Functional knowledge of the Hines policies and standards- Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment- Successful completion of all required training programs within required timeframes- Possess computer skills to administer the work order programs and building operations- Compute basic mathematical equations- When applicable, *obtain required city and/or government licenses or permits, i.e.:The EPA CFC Universal Certification Technician certificatePool & Spa OperatorMinimum Requirements include:- High school diploma or equivalent from an accredited institution preferred- Two or more years of property maintenance or related industry experience- General knowledge of plumbing, electrical, general carpentry, HVAC, and appliances- Excellent interpersonal and communication skills- Attention to detail, organization, and strong multitasking abilities- Work indoors approximately 80% of the time and outdoors approximately 20% of the time- Use olfactory, auditory, and visual senses- Work standing all day- Lift 25 lbs. or more- Climb up and down stairs and ladders- Access remote work areas and confined spaces (i.e., crawl spaces, roofs)- Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting)- Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays- Work overtime as business needs deem appropriate

RESPONSIBILITIES

• Complete assigned work orders generated from requests for service in a timely manner.
• Oversee the property grounds and other amenities by performing general cleaning such as trash and debris disposal, pressure wash breezeways and pool areas, and painting curbs and signage as needed.
• Be proactive in diagnosing the issues with the property and provide solutions that are in accordance with established Hines policies, standards, and code requirements.
• Prepare vacant apartment homes for leasing and new move-ins via inspection, identify what requests are needed, scheduling with contractors and vendors as needed, and complete all maintenance tasks.
• Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment.

QUALIFICATIONS

• High school diploma or equivalent from an accredited institution preferred.
• Two or more years of property maintenance or related industry experience.
• General knowledge of plumbing, electrical, general carpentry, HVAC, and appliances.
• Excellent interpersonal and communication skills.
• Obtain required city and/or government licenses or permits, i.e.: EPA CFC Universal Certification Technician certificate, Pool & Spa Operator.

ADDITIONAL ELIGIBILITY

https://app.smartsheet.com/b/form/f74c1b42e6b84b1b900f243a63811bf1

BENEFITS

• 24-week on-the-job training program.
• Opportunity for a full-time role at Hines post-training.

OTHER

The Bulkley1501 Euclid Avenue, Suite 200Cleveland, Ohio 44115