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Opportunity sourced from the Official SkillBridge website. Not endorsed by the Department of Defense.
HighGear Systems Administrator
1. Provide first tier (customer facing) support on the HighGear application that WBL Solutions has contracted to support a. Consistently provide a positive and friendly attitude (as the face/voice of WBL) in working technical issues with customers b. Enter tickets into any Helpdesk system if required and provide reports on performance c. Meet and/or exceed any Service Level Agreements for support with our partners or direct customers 2. Participate in either documentation, discovery and/or configuration any customer HighGear projects 3. Continually improve your skills in Enterprise Resource Planning Products such as Oracle E-Business Suite, PeopleSoft, or associated 3rd party solutions
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