ServiceSource/Mark Center
Perform quality control /assurance/ of the Building Operations Support (BOS) services at the Mark Center in Alexandria, VA. This includes the mechanical/electrical/plumbing (MEP) and custodial subcontractors, vendors (e.g., elevators, escalators, boilers, chillers, generators, etc.), and IDIQ construction and repair projects. Ensure compliance with the contract Performance Work Statement and Performance Requirements Summary. Continually drive improvement through proactive problem solving. Support the BOS vision and objectives. Position reports directly to the Quality Manager.
ABOUT THE JOB
Independently conduct quality inspections/reviews with emphasis on our MEP subcontractor and technical vendors (e.g., elevator and escalator maintenance; security doors, turnstiles and gates, boilers, chillers, generators, etc.). Interact and coordinate with the MEP team and SSI leadership to help ensure contract requirements are met or exceeded, and MEP work is performed accurately and timely.Utilize Maximo, a computerized maintenance management system (CMMS), for QC documentation. Attend training and quickly become a proficient user of the software features and capabilities. Independently write reports clearly and accurately so issues are easily understood by both a technical and non-technical audience.Oversee project quality control plan for IDIQ projects by executing submittal review process, three phase control system, material inspection, QA/QC/safety inspections and documentation. Provide administrative support to the Quality Manager; manage and maintain records and inspection documentation; track status of issues, inspections , etc., and ensure timely closeout; generate monthly status report.Periodically evaluate the status of programs/issues through research, data collection, and data/trend analysis. Draw valid conclusions and recommend/implement improvements in coordination with responsible party. This requires knowledge and experience in trouble-shooting building systems (e.g., back-up generators, UPS, boilers, chiller plants, switchgear, water chemistry, heat exchanger, etc.).Provide quality recommendations to SSI management on best business practices to improve performance and increase customer satisfaction. Assist the BOS team in the achievement and retention of LEED EBOM certification for the Mark Center.
RESPONSIBILITIES
- Independently conduct quality inspections/reviews with emphasis on MEP subcontractor and technical vendors.
- Utilize Maximo for QC documentation and become proficient in its use.
- Oversee project quality control plan for IDIQ projects including submittal review process and safety inspections.
- Provide administrative support to the Quality Manager, manage records, and track status of inspections.
- Evaluate programs/issues through research, data collection, and analysis to recommend improvements.
QUALIFICATIONS
- US citizen or permanent resident with minimum 3 years of residency status in US.
- Ability to clear government employment background check.
- Bachelor’s degree in engineering, construction management, or related field required.
- Knowledge and experience in trouble-shooting building systems.
- Ability to write reports clearly for both technical and non-technical audience.
ADDITIONAL ELIGIBILITY
US citizen or permanent resident with minimum 3 years of residency status in US. Ability to clear government employment background check.Bachelor’s degree in engineering, construction management, or related field required.
TARGET MOCS
All MOCs
BENEFITS
- In person training
- Opportunity to help achieve and retain LEED EBOM certification.
OTHER
In person training