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Snowflake is seeking an organized and detail-oriented Talent Management Associate Program Manager to focus on the day-to-day execution and operational support of our global talent programs. This role is essential to the smooth running of our Performance Excellence cycle, ensuring that every phase of the process is coordinated effectively and on schedule.In this role, you will be the primary "executor" for our established talent milestones. You will handle the logistics for performance review cycles, the administrative coordination of talent and succession reviews, and the delivery of our employee listening surveys. Additionally, you will serve as the primary system administrator and program owner for our newly onboarded Voice AI 360 platform (Your360.ai), managing its scaling, integration with Snowflake's Leadership Code, and cross-functional operational workflows. This is a perfect role for someone who loves process, excels at task management, and enjoys ensuring that large-scale programs run without a hitch.
Company: Snowflake Location: Virtual, Menlo Park, BellevueJob SummarySnowflake is seeking an organized and detail-oriented Talent Management Associate Program Manager to focus on the day-to-day execution and operational support of our global talent programs. This role is essential to the smooth running of our Performance Excellence cycle, ensuring that every phase of the process is coordinated effectively and on schedule.In this role, you will be the primary "executor" for our established talent milestones. You will handle the logistics for performance review cycles, the administrative coordination of talent and succession reviews, and the delivery of our employee listening surveys. Additionally, you will serve as the primary system administrator and program owner for our newly onboarded Voice AI 360 platform (Your360.ai), managing its scaling, integration with Snowflake's Leadership Code, and cross-functional operational workflows. This is a perfect role for someone who loves process, excels at task management, and enjoys ensuring that large-scale programs run without a hitch.ResponsibilitiesCoordinate Performance Excellence: Support the day-to-day execution of the performance cycle by tracking progress against deadlines, sending reminders, and ensuring employees and managers have the resources they need to complete their tasks.Voice AI 360 Platform Administration: Serve as the functional system administrator for the Your360.ai platform. Manage the end-to-end pilot and subsequent rollout phases, including admin dashboard setup, whitelisting coordination, participant/provider invitation tracking, and real-time completion monitoring.Cross-Functional Stakeholder Interfacing: Act as the primary operational liaison with Procurement and Finance to manage Statement of Work (SOW) legal reviews, purchase orders, budget allocations, and vendor invoicing for platform scaling.Support Talent & Succession Logistics: Assist in the rollout of talent reviews and succession planning by organizing meeting materials, managing participant lists, and ensuring all data templates are updated and ready for use.Program Customization & Alignment: Partner with internal teams and the vendor to wire Snowflake’s core values and People Leadership Code commitments into the Voice AI feedback collection and synthesis architecture.Execute Core Surveys: Handle the administrative tasks for employee listening surveys, including verifying distribution lists, monitoring response rates in real-time, and helping to distribute reporting dashboards to the relevant teams.Maintain Program Documentation: Keep our talent "playbooks" and internal resource pages up to date. You will ensure that instructional guides and FAQs are accurate and reflect the current process for each cycle—including documentation for the Voice AI 360 user experience.System Task Management: Act as a functional user of our talent systems (Workday), helping to test new cycle launches and troubleshooting basic user issues.Communication Support: Draft and distribute routine program updates and announcements. You will help create simple, visually clear "how-to" materials (using Google Slides or Canva) to assist employees in navigating our talent tools and Voice AI onboarding.Reporting & Tracking: Pull regular reports to track participation across all talent programs, identifying any gaps in completion, monitoring anonymized Team Insights dashboards, and escalating issues to the team as needed.Operational Improvement: Provide feedback on the "user experience" of our cycles, suggesting small, practical tweaks to the coordination process to make it more efficient for the next time.QualificationsExperience: HR coordination, project coordination, or talent operations.Vendor & Stakeholder Management: Proven experience interfacing with cross-functional corporate departments such as Procurement, Legal, and Finance for vendor onboarding, contract execution, and budget tracking.Execution-Minded: You enjoy working with checklists and project plans; you are motivated by seeing a project through to 100% completion.Detail Obsessed: You have a high bar for accuracy, especially when it relates to employee data, program timelines, and data anonymity boundaries.Technical Proficiency: Comfortable using Google Workspace (Docs, Sheets, Slides), navigating HRIS platforms (Workday experience is a major plus), and a quick adaptability to emerging HR tech platforms (such as Voice AI/conversational feedback tools).Clear Communicator: Ability to write clear, concise instructions and communicate effectively with global employees, HR partners, and external vendor teams.Organizational Skills: Proven ability to manage multiple small tasks and deadlines simultaneously without losing focus.Proactive Learner: A desire to understand the "why" behind the talent cycles while remaining focused on the "how" of the execution.Preferred QualificationsExperience supporting survey platforms (e.g., Qualtrics, Workday).Experience administering or piloting AI-driven talent development or conversational feedback platforms (e.g., Your360.ai).Experience in a high-growth or global corporate environment.Ability to use Canva or similar tools for basic layout/design of instructional materials.
US Air Force, US Army, US Coast Guard, US Marine Corps, US Navy, US Space Force
available as an online role, in-office or hybrid (local to Menlo Park, CA)
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