Solutions Analyst - Application
JOB LOCATIONS (2)
ABOUT THE JOB
A Solutions Analyst, Application is an Engineer that can be assigned any type of situation and work with little to no guidance to bring the situation to successful completion with a high degree of customer satisfaction. Any type of situation includes, but is not limited to highly complex technical situations, highly challenging client situations, multiple variable situations, etc. An Analyst has a “can-do” attitude and is able to strategically think and resolve problems regardless of knowledge or experience in handling such situations. An Analyst is expected to meet revenue goals, mentor and develop co-works, collaborate with other department members to improve overall efficiencies and achieve an exceptional level of customer satisfaction. The Analyst uses their discretion, takes responsibility and is held accountable for decisions made during the planning, design, development and implementation of technical projects.
RESPONSIBILITIES
- Work with little to no guidance to bring highly complex technical situations to successful completion
- Ensure high degree of customer satisfaction
- Meet revenue goals
- Mentor and develop co-workers
- Collaborate with other department members to improve overall efficiencies
QUALIFICATIONS
- Can-do attitude
- Ability to strategically think and resolve problems regardless of knowledge or experience
- Discretion in decision-making
- Responsibility and accountability for decisions made during planning, design, development, and implementation of technical projects
TARGET MOCS
All MOCs
BENEFITS
- Internships at high-growth tech and dual-use businesses
- Custom 'last-mile' training programs
- Integration into employer’s operations
OTHER
Headlamp provides service members with internships (Headlamp SkillBridge Fellowships) at high-growth tech and dual-use businesses, and at boutique consulting, venture capital, and private equity firms and their portfolio companies. We engineer custom “last-mile” training programs to speed your integration into your employer’s operations. Learn more at www.myheadlamp.com