Business Development

Head of Customer Success

ABOUT THE JOB

We are seeking a highly experienced and strategic Head of Customer Success to lead our efforts in ensuring customer satisfaction and loyalty. The ideal candidate will be responsible for developing and executing strategies that drive customer success, enhance user experiences, and ensure long-term customer retention.

RESPONSIBILITIES

• Developing and executing strategies that drive customer success
• Enhancing user experiences
• Ensuring long-term customer retention

TARGET MOCS

All MOCs

BENEFITS

• Internships at high-growth tech and dual-use businesses
• Custom 'last-mile' training programs
• Opportunities at boutique consulting, venture capital, and private equity firms

OTHER

Headlamp provides service members with internships (Headlamp SkillBridge Fellowships) at high-growth tech and dual-use businesses, and at boutique consulting, venture capital, and private equity firms and their portfolio companies. We engineer custom “last-mile” training programs to speed your integration into your employer’s operations. Some Fellowships are remote, some are hybrid, some are in-person. Learn more at www.myheadlamp.com