Mettler Toledo - Field Service Technician - Job Training Program

Our Opening and Your Responsibilities:The individual is responsible for performing calibration and preventative maintenance (PM) on basic industrial weighing equipment (e.g. floor and bench scales) without assistance, within the respective Business Area. May be required to assist others on installations, projects and/or repairs as necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Performs basic end user training. Performs calibrations and preventative maintenance duties according to METTLER TOLEDO procedures and customer requirements. Assists and cooperates with Scheduling Analyst and Service Support Team as necessary. Ensures company vehicle is serviced and maintained according to fleet requirements and policies. Is proactive in promoting and selling service and products. Submitting sales leads at a level commensurate with experience is required. Ensures compliance with all company and customer safety and quality policies and procedures. Works to ensure customer uptime requirements are met and that all work assignments are completed on time. Accurately completes and submits all required paperwork on a daily basis as required via company issued Laptop PC in a professional manner Maintains a close professional relationship with external/internal customers, sales, technicians and other leaders. Works to ensure an atmosphere of collaboration and teamwork with field and service support colleagues. Must comply with the Company Fleet policy. Accurately submits Weights & Measures paperwork to state/county in a timely manner. All other duties as assigned.What You Need to SucceedA valid driver's license. Minimum of a High School Diploma or GED or 5 years relevant experience and an aptitude in the areas of Engineering, Electronics, Instrumentation, Technology or Computer Science or equivalent education and experience in a technical support role, technical troubleshooting or technical installation of electronics or electromechanical technology. Associate's degree (AA) with a technical major or equivalent from a two-year College is preferred. Customer facing or field service experience preferred. Commercial experience desired. Basic understanding of electrical and mechanical repair philosophies including: basic understanding of PC networking & software configuration1 - 3 years electro /mechanical repair or weighing industry experience. The ability to obtain and maintain a CDL and Weights and Measures license in the service area for continued employment. Failure to obtain or the loss of either license could result in termination of employment. Demonstrated skill in the use of Microsoft Office products including Word, Excel and Outlook. The capability of learning proprietary software and be able to review and update information using METTLER TOLEDO programs. The ability to travel overnight, which may be up to 10% on avg.; but could be as high as 25% depending on business needs; expectations are to travel primarily via the Company assigned vehicle, but may be required to travel by plane.Residence within the service territory. The ability to work overtime in the range of 10 - 15% on average, but may be as high as 25% in a given time period.Willingness to be exposed to hazards in the work site including, but not limited to, chemicals and solvents, vehicle traffic and machinery & moving parts; Exposure to dust, dirt, cold work environments, and fumes varies from work site to work site.Willingness to wear special protective equipment and clothing when required. This position is considered safety sensitive and is subject to drug testing permitted by law. This position will be subject to DOT drug and alcohol testing as well as a DOT physical exam.Our Offer to YouA company car with paid insurance for your work useAll tools and equipment needed to perform the job and a clothing allowanceMedical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hireTuition reimbursement, perks and discountsParental and caregiver leave programsAll the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefitsGlobal market strength and worldwide leadership in weighingA brand name that is identified worldwide with precision, quality, and innovationThousands of patents, design and innovation awards A commitment to extraordinary service on our state-of-the-art equipmentAbout Mettler ToledoMETTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.Equal Opportunity Employment

JOB LOCATIONS (2)

ABOUT THE JOB

The Field Service Technician is responsible for performing calibration and preventative maintenance on basic industrial weighing equipment such as floor and bench scales. This role requires the technician to work independently, adhering to METTLER TOLEDO procedures and customer requirements. The technician is also expected to assist with installations, projects, and repairs as needed. Key responsibilities include conducting end-user training, maintaining our weighing equipment that could include performing Electro-Mechanical repairs, achieving productivity targets, and ensuring compliance with safety and quality standards. The position involves frequent customer interaction, promoting services and products, and managing inventory levels. The technician will be required to travel, using a company vehicle, and may face exposure to various workplace hazards. This role is essential in ensuring customer uptime and satisfaction, as well as maintaining the integrity of company operations and service delivery.

RESPONSIBILITIES

• Perform calibration and preventative maintenance on industrial weighing equipment.
• Assist with installations, projects, and repairs as necessary.
• Conduct end-user training and manage customer interactions.
• Promote services and products and manage inventory levels.
• Ensure compliance with safety and quality standards and submit necessary documentation.

QUALIFICATIONS

• Valid driver's license.
• High School Diploma or GED or 5 years relevant experience.
• Associate's degree in a technical field preferred.
• Customer facing or field service experience.
• Ability to travel overnight up to 25% as required.
• Ability to work overtime as needed.
• Willingness to be exposed to workplace hazards.

ADDITIONAL ELIGIBILITY

Mechanical aptitude, along with Electronic/Electrical aptitude

BENEFITS

• Company car with paid insurance for work use.
• All necessary tools and equipment provided, including a clothing allowance.
• Comprehensive health benefits including medical, dental, and vision care.
• 401(k) savings plan with company matching.
• Tuition reimbursement and various perks and discounts.
• Parental and caregiver leave programs.

OTHER

Locations: Cleveland, OH Columbus, OH Jacksonville, FL Minneapolis, MN Greensburg, PA Phoenix, AZ