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Opportunity sourced from the Official SkillBridge website. Not endorsed by the Department of Defense.
Customer Success Interns at Accrete will gain hands-on experience supporting U.S. Government and Intelligence Community clients in a SaaS environment. Over a 12-week period, interns will be trained in onboarding, client engagement, account strategy, and cross-functional collaboration. This internship could serve as a pathway to a full-time Customer Success Manager role.
Interns will be assigned many tasks including, but not limited to: Research and summarize U.S. Government and Intelligence Community customer needs.Study federal procurement, onboarding, and contracting processes.Review FedRAMP compliance and SaaS deployment models.Assist in onboarding federal clients using internal SOPs and tools.Tailor documentation and welcome kits for new customers.Analyze previous onboarding experiences and suggest improvements
The ideal candidate should meet at least some of the following criteria: The ideal candidate have fit at least some of the following criteria:Strong interest in national security, AI, and government contractingExcellent research, writing, and communication skillsComfortable working cross-functionally in a dynamic startup environment
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