MT & Associates, LLC – Operations - Scheduling Administrative Coordinator

MT & Associates (MT&A) is a woman-owned sign language and accessibility services company seeking a fully remote SkillBridge Scheduling and Administrative Coordinator. This role supports service coordination, customer communication, provider scheduling, documentation, and quality control, with the opportunity to contribute across operations, administrative support, IT, and cybersecurity initiatives based on your skills and interests.

ABOUT THE JOB

The Scheduling and Administrative Coordinator supports end-to-end delivery of accessibility services by gathering customer details, scheduling and confirming providers, managing changes, and maintaining accurate records for billing and compliance. Responsibilities may include contractor recruiting and onboarding support, SOP and process documentation, customer and provider follow-up, and assisting with post-production accessibility work (training provided). Depending on experience and interest, the role may also support broader internal projects across operations, administrative functions, IT, and cybersecurity. Fully remote; strong organization, responsiveness, and comfort with modern business tools required. Proposal writing experience is a plus.

RESPONSIBILITIES✨

• Supports end-to-end delivery of accessibility services by gathering customer details, scheduling and confirming providers, managing changes, and maintaining accurate records for billing and compliance.
• May include contractor recruiting and onboarding support, SOP and process documentation, customer and provider follow-up, and assisting with post-production accessibility work.
• Depending on experience and interest, the role may also support broader internal projects across operations, administrative functions, IT, and cybersecurity.

QUALIFICATIONS✨

• Strong written and verbal communication skills
• High attention to detail, ability to multitask, and meet deadlines in a fast-paced environment
• Comfort with Microsoft Office and modern web-based business tools; tech troubleshooting mindset
• Ability to handle sensitive business information professionally and follow documented processes
• Reliable high-speed internet and a private work area suitable for remote work
• Willingness to learn accessibility services workflows and support customer-facing coordination
• Proposal writing experience is a plus

ADDITIONAL ELIGIBILITY

Strong written and verbal communication skillsHigh attention to detail, ability to multitask, and meet deadlines in a fast-paced environmentComfort with Microsoft Office and modern web-based business tools; tech troubleshooting mindsetAbility to handle sensitive business information professionally and follow documented processesReliable high-speed internet and a private work area suitable for remote workWillingness to learn accessibility services workflows and support customer-facing coordinationTo apply, please email your resume to om@mtapractice.com and operations@mtapractice.com

BENEFITS✨

• Fully remote work opportunity
• Flexible hours aligned to U.S. business time zones
• Company provides onboarding and role-specific training

OTHER

Fully remote (CONUS). Flexible hours aligned to U.S. business time zones. Requires reliable high-speed internet and a private workspace. Company provides onboarding and role-specific training.To apply, please email your resume to om@mtapractice.com and operations@mtapractice.com