Communications Officer/Louisiana Department of Public Safety

The role of a Communications Officer involves crucial responsibilities within emergency response operations. This position entails shift work, including days, nights, weekends, and holidays. Operating in a 911 communications capacity, Communications Officers use radio systems to connect with Troopers and DPS Officers. All communication traffic is meticulously recorded into the Computer-aided Dispatch Software (CAD). Additionally, Communications Officers handle incoming calls from the public and other law enforcement agencies seeking assistance. This role requires a keen ability to manage multiple tasks simultaneously in a high-pressure environment, ensuring efficient coordination and response to emergency situations.

ABOUT THE JOB

Department of Public Safety - Office of Louisiana State Police Communications Officer 1-3.

RESPONSIBILITIES

• Operate in a 911 communications capacity
• Use radio systems to connect with Troopers and DPS Officers
• Record all communication traffic into the Computer-aided Dispatch Software (CAD)
• Handle incoming calls from the public and other law enforcement agencies seeking assistance
• Manage multiple tasks simultaneously in a high-pressure environment

QUALIFICATIONS

• Two years of experience in transmitting and receiving messages by radio or in administrative services
• One year of training in a business or clerical-related curriculum in a business school or technical institute plus one year of experience in transmitting and receiving messages by radio or in administrative services
• Thirty semester hours of college training plus one year of experience in transmitting and receiving messages by radio or in administrative services
• Meet the terminal operator certification/re-certification requirement within six months of employment as per NCIC and Louisiana State Police Terminal Operator Certification Program Guidelines
• No felony convictions or current felony indictments

ADDITIONAL ELIGIBILITY

MINIMUM QUALIFICATIONS:Two years of experience in transmitting and receiving messages by radio or in administrative services; OROne year of training in a business or clerical-related curriculum in a business school or technical institute plus one year of experience in transmitting and receiving messages by radio or in administrative services; ORThirty semester hours of college training plus one year of experience in transmitting and receiving messages by radio or in administrative services.NECESSARY SPECIAL REQUIREMENTS:All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement within six months of employment.An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.

TARGET MOCS

All MOCs

OTHER

Region 1 Communications located on the Louisiana State Police Headquarters Campus.