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Participants training toward an Operations Supervisor role will gain practical experience in people leadership, distribution operations, performance management, safety, operational systems, and continuous improvement. The training prepares participants to lead an operational area, manage associates, interpret key performance metrics, and drive safe, efficient, high-quality execution within a fast-paced Distribution Center.
Purpose: The Operations Supervisor is a member of the Distribution Center management team. They will work to continuously optimize our DC operations by engaging with various stakeholders to improve operational metrics, and refine processes and remove waste from operations. This individual will be a strong people manager with the ability to effectively manage associates with varying levels of experience. The position requires someone who can work both autonomously and collaboratively in a demanding and often ambiguous environment with strong attention to detail and effective prioritization.Key Responsibilities: Manage specific functional area in Distribution Center and be accountable for achieving all productivity and quality targetsTrain, manage and develop all DC associatesMaintain full working knowledge of the WCS and WMS platformsManage the collection, reporting and feedback regarding operations functions using SAP, excel, queries and WMS reportingReport on operations metrics to evaluate DC area performance in productivity, quality, and safetyCreate a positive team environment that encourages all associates to provide insights and feedback to improve processes, adapt to an ever-changing business, and stay focused on customer satisfactionMaintain all OSHA safety standards including all reporting of accidents, injuries, damages, and potential threats to safetyDirect efforts on having all associates maintain a safe and orderly working environmentIdentify, report, and follow up on any property damage or safety concernsHelp to lead Lean Six Sigma activitiesOther duties as assignedKey Relationships:Interface with Distribution Director and Transportation DirectorFacility Operations and Shift managersArea Operations and Forklift associatesKnowledge, Skills and Abilities:Experience operating in high-volume distribution operations.Good interpersonal and communication skills, both oral and written, with ability to effectively and efficiently interact with associates and senior DC management team.Ability to accept and meet critical deadlines with good planning and organization skillsStrong analytical and data manipulation skills. Proficient use of Microsoft office applicationsThe job requires extensive walking and standing on hard surfacesRegularly required to talk, hear; sit, stand and/or walk; use fingers, hands, arms and feet to feel, handle, grip, grasp, lift, operate, push, pull, bend, and/or twist for up to ten (10) hours/dayOccasionally required to climb, stoop, kneel and/or crouchOccasionally lift and carry items such as boxes weighing up to fifty (50) poundsAbility to work safely on elevated surfaces (2nd level mezzanine)Requisite Education and Experience / Minimum Qualifications:High school diploma or GED equivalent requiredMinimum of two (2) years related distribution experience and/or training
US Air Force, US Army, US Coast Guard, US Marine Corps, US Navy, US Space Force
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