OntheJob Training and Mentoring Program ('OJTM')

Our firm manages nearly 1,000 part time subcontractors who perform work for the Social Security Administration (SSA). A Project Coordinator is responsible for working with SSA offices across the country and overseeing the processing of all applicants through suitability and credentialing.

ABOUT THE JOB

Company Overview:Based in Natick, Massachusetts, StratComm, Inc. is a project management firm providing technology solutions, training, content development, and advanced business consulting services. Now celebrating our 40th year in business, we serve the needs of Fortune 500 companies, 19 federal agencies, and all branches of the Armed Forces. We manage large, high-profile, often mission-critical programs worldwide for leading organizations such as IBM, VMware, Goldman Sachs, the U.S. Navy, the U.S Air Force, the U.S. Department of State, Department of Veterans Affairs, USAID, Treasury, and many other prominent companies and government agencies.Apply through this link: https://vets2pm.zohorecruit.com/jobs/Careers/394779000025848481/DoD-SkillBridge---Project-Coordinator?source=CareerSitePosition Summary:Our firm manages nearly 1,000 part time subcontractors who perform work for the Social Security Administration (SSA). A Project Coordinator is responsible for working with SSA offices across the country and overseeing the processing of all applicants through suitability and credentialing.Reporting to the Recruitment Manager, the Project Coordinator (PC) will need to be extremely well organized, able to work with multiple stakeholders, and able to work directly with the SSA Hearing Office management and staff members, as well as subcontractors. The PC will work under tight deadlines in a high-volume environment, and will exhibit excellent attention to detail and a familiarity with manipulating data and understanding the impact suitability and credentialing has on the SSA program as a whole. To ensure success, the PC needs to have demonstrated interpersonal and organizational skills, the ability to multi-task, an exemplary phone manner, and a desire to provide a high level of service for the client and staff.Key Responsibilities include but are not limited to the following: Collect all necessary documentation and guide subcontractors through the suitability and credentialing processesSend initial forms to subcontractors to initiate the suitability processUtilize Podio to document actions taken and track dataComplete e-QIP process for each subcontractor, including fingerprint appointment coordinationCreate and submit process and status reports, as requestedAdhere to existing procedures and processesMonitor email inboxes and maintain active daily communications, both by phone and emailNotify POC if anything comes from Client that needs to be addressed by themWork with and support the Project Manager and Assistant Project Managers to uphold all contractual requirements with the SSAIssue and maintain annual compliance requirements and documentation for completionPerform quality control on documentation received from prospective subcontractorsSystems management of candidate and subcontractor database including updating and inputting dataSuggestions for improving tracking and workflow as identified or neededQualifications: Bachelor’s degree preferred (relevant experience may be considered in lieu of a BA)Proficient with Microsoft Office Suite, and Adobe AcrobatMinimum of 2 years of demonstrated Customer Service and administrative responsibility (e.g., call center, customer support)Be able to work cross functionally with other project management teamsExtremely detail-oriented and well-organizedAble to accurately resolve issues in a timely mannerAbility to take initiative, work independently, and meet strict deadlinesStrong communication and customer service skills required (oral and written)Excellent typing skillsAny experience with Accounts Payable/Accounts receivable or a Finance background is highly desirable. Vets2PM Provides:Mentorship and guidance via regular SkillBridge Intern Zoom Meetings.PM Fundamentals course, Resume writing, LinkedIn optimization, and interview skills course. Other free resources, including an electronic copy of 'How to Speak Civilian Fluently'. Other: Not all internships include certification training by Vets2PM, as many host companies include their own internship-focused training instead. If selected for an internship with Vets2PM please read your approval email, letter, and training plan to be sure you understand what is included in your internship.

RESPONSIBILITIES

• Collect all necessary documentation and guide subcontractors through the suitability and credentialing processes.
• Send initial forms to subcontractors to initiate the suitability process.
• Utilize Podio to document actions taken and track data.
• Complete e-QIP process for each subcontractor, including fingerprint appointment coordination.
• Create and submit process and status reports, as requested.

QUALIFICATIONS

• Bachelor’s degree preferred (relevant experience may be considered in lieu of a BA).
• Proficient with Microsoft Office Suite, and Adobe Acrobat.
• Minimum of 2 years of demonstrated Customer Service and administrative responsibility (e.g., call center, customer support).
• Extremely detail-oriented and well-organized.
• Able to accurately resolve issues in a timely manner.
• Ability to take initiative, work independently, and meet strict deadlines.
• Strong communication and customer service skills required (oral and written).
• Excellent typing skills.
• Any experience with Accounts Payable/Accounts Receivable or a Finance background is highly desirable.

ADDITIONAL ELIGIBILITY

Apply directly at: https://vets2pm.zohorecruit.com/jobs/Careers/394779000025848481/DoD-SkillBridge---Project-Coordinator?source=CareerSite

TARGET MOCS

All MOCs

BENEFITS

• Mentorship and guidance via regular SkillBridge Intern Zoom Meetings.
• PM Fundamentals course, Resume writing, LinkedIn optimization, and interview skills course.
• Other free resources, including an electronic copy of 'How to Speak Civilian Fluently'.

OTHER

Apply directly at: https://vets2pm.zohorecruit.com/jobs/Careers/394779000025848481/DoD-SkillBridge---Project-Coordinator?source=CareerSite