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Entry Level IT SpecialistWhat You'll Be Doing● Providing technical support and troubleshooting computer based problems● Maintaining internet connectivity, back-up information, and troubleshooting glitchesand other system issues● Install and update computer software and hardware as needed● Working with the team to identify and manage risks● Implementing and upholding cyber-security protocols, monitor security certificatesand company compliance of requirements● Providing help desk support for onsite and remote staff● Providing technical support and routine maintenance of IT/technical equipment forApple, PC, Network, Hardware, Software, and printers and mobile devices● Set-up, maintain, secure, and administer local-area-network● Provide routine maintenance of IT/technical equipment and problem solve issues.● Provide IT expertise for projects, upgrades, purchases, installations, and trainingincluding documentation● Participate in System and Technology projects as assigned and supporting the teamas necessary● Additional tasks as assigned
Entry Level IT SpecialistSkills and Qualifications● 2-5 years of practical work experience.● Working knowledge of relevant IT systems, tools, and software.● Programming skills are a plus● Excellent problem-solving and critical thinking skills● Excellent organization, time management and prioritization● Efficient troubleshooting abilities● Effective communication skills, including speaking, writing and active listening● Great customer service and interpersonal skills● Ability to work in a fast-paced environment with minimum supervision● Attention to detail with strong verbal and written communication skills● High attention to detail and a focus on fact-based decision making● While IT professional experience is not necessarily required, technical aptitude,background, coursework, or relevant projects are desired● Must be able to collaborate with individuals at all levels of an organization - we workin a very open and collaborative environment and love people who bring their ideasand ambition with them every day - it's something we value being able to share withone another● Highly self-motivated and adaptable individuals are most successful in this role. Inother words, be prepared to tell us why IT is what you're passionate about
Recommended Certification Path Candidates are encouraged to pursue any three certifications aligned with this role duringor after the internship:• CertFirst CPT – Certified Penetration Tester (Vendor-Neutral Red Team Certification)• CompTIA PenTest+ – Intermediate-level offensive security credential• eJPT – eLearnSecurity Junior Penetration Tester• CEH – EC-Council Certified Ethical Hacker (DoD 8570 approved)• OSCP – Offensive Security Certified Professional (Advanced Practical Exam* CompTIA - A+, Network+, Security+ These certifications provide practical and theoretical grounding in modern offensivesecurity practices.7. Additional Benefits• Eligible for DoD SkillBridge placement during final 180 days of service• Access to on-demand training, exam vouchers, and virtual labs• One-on-one mentoring from senior penetration testers• Participation in real-time security assessments and live fire exercises• Pathway to full-time employment or advanced apprenticeship track
