State of Hawaii, Department of Human Resources Development

Responsible, as a primary function, for performing a variety of clerical support services. Services provided and duties performed range from simple, routine tasks (e.g., sorting, filing, retrieving, duplicating, mailing, posting and processing paper and electronic data and records; counting, tallying, compiling, verifying and / or correcting information) to more involved activities (e.g., providing information and assistance to others about services available and / or applicable policies and procedures; assisting customers with access to services, screening calls and visitors; scheduling meetings; ordering and maintaining office supplies and equipment; preparing a variety of documents using word processing, spreadsheet and other office equipment and technologies; supervising and performing other clerical activities in support of the day-to-day operations of a work unit).

ABOUT THE JOB

Performs journey-level clerical work involving a variety of complex clerical assignments, e.g., those that involve a number of steps / processes and / or referral to a number of different sources and require the use of some judgement to determine appropriate disposition; prioritizes work and carries out assignments independently, in accordance with general instructions and established policies and procedures; and / or supervises and participates in performing moderately complex clerical work.

RESPONSIBILITIES

• Performing a variety of clerical support services ranging from simple, routine tasks such as sorting, filing, retrieving, duplicating, mailing, posting and processing paper and electronic data and records.
• Counting, tallying, compiling, verifying and correcting information.
• Providing information and assistance to others about services available and applicable policies and procedures.
• Assisting customers with access to services, screening calls and visitors, scheduling meetings.
• Ordering and maintaining office supplies and equipment, preparing a variety of documents using word processing, spreadsheet and other office equipment and technologies.
• Supervising and performing other clerical activities in support of the day-to-day operations of a work unit.

QUALIFICATIONS

• Six months of work experience demonstrating knowledge of English grammar, spelling, arithmetic.
• Ability to read and understand oral and written instructions.
• Ability to write simply and directly and compare words and numbers quickly and accurately.
• One year of clerical experience.

ADDITIONAL ELIGIBILITY

Six months of work experience which demonstrated knowledge of English grammar, spelling, arithmetic; ability to read and understand oral and written instructions; write simply and directly and compare words and numbers quickly and accurately; one year of clerical experience.

TARGET MOCS

All MOCs

OTHER

None