Data Center Operations Technician
About Coresite -At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success.
JOB LOCATIONS (3)
ABOUT THE JOB
SkillBridge Data Center Technician Role: The SkillBridge Data Center Technician assists in the operational integrity, security, and regulatory compliance of the data center. The technician will gain working knowledge of data center operations including telecommunications, mechanical, electrical, and fire life safety systems as well as data center operating procedures. The technician will be responsible for day-to-day operations of the data center including facilities and telecommunication infrastructure. The responsibilities are wide ranging and multi-disciplinary. Mechanical responsibilities will include working on chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, humidification systems, and central plant operations. Electrical responsibilities will include working on electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load including power circuit installations. Fire Life Safety responsibilities will include monitoring wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices. Telecommunications responsibilities will include cross connect installations, cabling infrastructure management, advanced remote hands support, and customer cage and cabinet build outs. Other responsibilities will include customer infrastructure build-outs (cage builds, overhead installations, rack and stack), cable termination and testing, maintenance work, monitoring and responding to mechanical, electrical, fire protection, telecom, and security systems. These systems include, transformers, PLC’s, generators, switchgear, UPS systems, STS’, ATS’ PDU’s, chilled water systems, CRAC/CRAH, wet sprinkler systems and pre-action sprinkler, network equipment, transmission media, cabling infrastructure, security hardware, and CCTV. Duties: Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include: Electrical, Mechanical, Communications, Building Monitoring and Control. Completion of CoreSite’s Data Center Operations Qualification Program. Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction as per Coresite guidelines. Manage systems to avoid unplanned, customer-impacting outages. Follow direction from data center management regarding the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiency. Work with contractors and consultants for all system expansions, corrections and upgrades. Work with the senior technicians to track and complete an aggressive preventive and predicative maintenance schedule. Assist with the database management of maintenance discrepancies and work with to resolve site issues based on agreed upon priorities. Trouble ticket and remote hands management. Fiber and Copper cabling terminations. Circuit path creation and verification. Coordinate and oversee power installations and upgrades. Complete work orders. Infrastructure projects including cage and cabinet build-outs, overhead installations, and rack and stack. Navigate and utilize a CMMS system. Use developed procedures to solve problems. Assist in asset and consumable inventory management. Tracking and trending operational characteristics. Tracking and proper labeling of all equipment per established procedures. Provide day-to-day exceptional customer service and support. Incident escalation, response, and follow-up report writing. Maintain and complete regular facility and security tours documenting and responding to found issues. Manage building service requests through resolution. Perform and complete work orders and customer service tickets in a timely manner. Provide applied mechanical and integrated control expertise for the entire data center. Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities. Adhere to and promote CoreSite’s Principles of Operational Excellence, culture, and Core Values.
RESPONSIBILITIES
- Operate, monitor, maintain, and respond to abnormal conditions in facilities systems including Electrical, Mechanical, Communications, Building Monitoring and Control.
- Ensure data center operates at maximum operational efficiency, manage systems to avoid unplanned outages, and follow management directions on mechanical loading capacity.
- Work with contractors and consultants for system expansions, corrections, and upgrades, and assist with database management of maintenance discrepancies.
QUALIFICATIONS
- Minimum of 2 years experience with large commercial and industrial systems including chilled water systems, HVAC equipment, and electrical distribution.
- Firm understanding of electrical and mechanical systems in a data center environment, fiber optics/cabling infrastructure, and compliance with NEC, NFPA standards.
- Proficient with Microsoft Office and experienced in data trending/tracking and using PC based integrated critical monitoring systems.
ADDITIONAL ELIGIBILITY
Knowledge, Skills, and Abilities:Interaction with Others-This position is required to interact with CoreSite personnel, vendors, partners, contractors and clients. Work Attributes:Knowledge-Firm and proven understanding of the electrical and mechanical systems used in a data center environment. Firm and proven understanding of fiber optics / cabling infrastructure and industry best practices. Firm and proven understanding of Proficient knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety Proficient knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations) Proficient and experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems Skills- Minimum of 2 years experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including: Chilled Water Systems, Large Centrifugal Chillers, Cooling Towers, Heat Exchangers, Water Treatment Systems, VFD’s and Pumps, HVAC equipment, CRAC/CRAH’s, Humidification Systems, BMS and PLC Controls, Emergency Standby Diesel Generator Systems, Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution, Static UPS Systems, Double Interlock Pre-Action Systems, Communications cabling, Cabling infrastructure, Network infrastructure and hardware Experience laying out, pulling, dressing, and terminating fiber and copper communications cabling. Experience diagnosing and repairing IT hardware, servers, network switches, structured cabling. Proven leadership skills Excellent communication skills, both written and oral Proficient with Microsoft Office (Word, Excel, PowerPoint) Abilities- Ability to communicate effectively with customers and internal staff. Ability to coordinate, supervise and communicate with contractors who perform maintenance or upgrade work on these systems. Ability to learn quickly and address issues as they arise during normal working hours or after hours. Ability to operate in and promote a rigorous process-driven team environment Ability to logically analyze and solve problems Ability to effectively multi-task multiple projects Operate Hand and Machine Tools (hammer, drill, saw, etc.) Operate electrical tools such as a multi-meter or infrared camera Education/Experience: Military service members eligible for the DoD SkillBridge Program High school diploma or general education degree (GED) 2-5 years of related experiencePhysical Demands and special requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to stand 1/3 – 2/3 of the time Ability to walk 1/3 – 2/3 of the time Ability to sit 1/3 – 2/3 of the time Ability to climb and balance 1/3 – 2/3 of the time Ability to stoop, kneel, crouch and crawl 1/3 – 2/3 of the time Ability to reach with hands & arms 1/3 – 2/3 of the time Ability to smell, talk & hear Ability to use hands to type, handle & feel Ability to reach with hands and arms Ability to see at close and distance ranges and the ability to see color Must be comfortable working in a high stress, fast paced environment with shifting priorities Ability to lift objects weighing up to 50 pounds 1/3 of the time
BENEFITS
- First-day medical, dental, and vision insurance, telemedicine, FSA and HSA plans, life and disability insurance.
- 401(k) savings plan with company match, annual bonus, equity incentive plan, employee stock purchase plan with discount.
- Paid time off, company holidays, wellness programs, educational reimbursement, pet insurance, employee assistance and more.
OTHER
Benefits-Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!First-day medical insurance through Cigna with generous premium cost coverageDental insurance through Delta DentalVision insurance through VSPTelemedicine through MDLive for CignaHealthcare and dependent care flexible spending account (FSA) plansHealth saving account (HSA) plans for employees participating in the High Deductible Health PlanLife, AD&D, short-term disability, and long-term disability insurance fully paid by the companyVoluntary coverage benefits for supplemental life, critical illness, accident, and hospital insuranceFirst-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company matchDiscretionary annual bonus and equity incentive planEmployee stock purchase plan (ESPP) with a 15% discount16 days of paid time off (PTO)11 paid company holidays and additional floating holidaysAdditional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave and disability leaveFree parking or a company contribution toward a public transit pass Additional Perks-Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the familyWellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentivesCell Phone Reimbursement: Monthly cell phone reimbursement for approved positionsEducational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per yearGiving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grantsFinancial Management: Access to financial coaching, digital tools and services to manage and pay student loan debt quickerPet Insurance: Keep your furry friends healthy and happyFamily Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacyEmployee Assistance Program: 24x7 service to support family, work, money, health, legal and life challengesCounseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care.Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirementsDiscounts: Discounts, cash back offers and perks on thousands of brandsLinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videosGeneral Statements -Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation.Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to .Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.