Hines Living Engineering/Maintenance Program

To be considered for a SkillBridge opportunity at Hines, the candidate must fill out our interest form found here: https://app.smartsheet.com/b/form/f74c1b42e6b84b1b900f243a63811bf1. This interest form helps our team identify appropriate opportunities that align with your goals and interests. Once connected with an opportunity, the candidate will be interviewed and evaluated by hiring teams based on open positions, desired locations, or a business need that may lead to a full time role at our firm. Candidates who are offered an opportunity will begin a 24-week on-the-job training program.

ABOUT THE JOB

As an Assistant Service Supervisor with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision. You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to:Manage the completion of all work orders generated from resident requestsActively ensure routine upkeep on the property is checked and repaired or replaced while ensuring that safety standards are metEstablish and ensure standards for the cleanliness and overall appearance of the property to meet expectations of ownership objectivesManage make-ready process, new move-ins via inspection, identifying needs, scheduling contractors and vendors as needed, and complete all maintenance tasksImplement and oversee inventory controlRespond to questions from other service members as well as residents and assign work requests according to urgency and efficiencyParticipate in regional and firm-wide initiatives and assignmentsParticipate in staff’s evaluation process as needed and determined by SupervisorOperate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment to efficiently meet the objectives of the assignmentComply with all Hines policies and proceduresProvide staff with correct equipment, tools, and training as appropriate to the propertyProvide direct reports with leadership, hiring, counseling, terminations, training, and schedulingAdjust and operate the fire alarm and life safety systemsMonitor and manage building energy use and maintain energy management programsOrder, stock, and establish inventory control of parts and supplies that ensures the appropriate parts stocking levels with accurate and timely records of receipts and issuesAbility to troubleshoot standard operations and repair problems with limited supervisionSuccessful completion of all required training programs within required timeframesAble to analyze and calculate mathematical data related to operational decisionsWhen applicable, obtain required city and/or government licenses or permits, i.e.:The EPA CFC Universal Certification Technician certificatePool & Spa Operator* If, upon hire or promotion to this position, an individual does not have the required permits or licenses, the individual will obtain those permits or licenses within six months of the promotion, or six months from the date eligible for the license or permit.Minimum Requirements include:High school diploma or equivalent form an accredited institutionTwo or more years of property maintenance or related experienceStrong knowledge of plumbing, electrical, general carpentry, HVAC, and appliancesAppropriate EPA Certifications for refrigerant recyclingPossess proficient knowledge of Microsoft Office and other computer skills to effectively administer the required work order programs and building operationsProven ability to train othersDriver’s license to operate machinery in propertyExcellent interpersonal and communication skillsWork indoors approximately 80% of the time and outdoors approximately 20% of the timeUse olfactory, auditory, and visual sensesLift 25 lbs. or moreClimb up and down stairs and laddersAccess remote work areas and confined spaces (i.e., crawl spaces, roofs)Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting)Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidaysWork overtime as business needs deem appropriateAbility to work an on-call schedule

RESPONSIBILITIES

• Manage the completion of all work orders generated from resident requests
• Ensure routine upkeep on the property is checked and repaired or replaced while ensuring that safety standards are met
• Manage make-ready process, new move-ins via inspection, identifying needs, scheduling contractors and vendors as needed, and complete all maintenance tasks
• Implement and oversee inventory control
• Respond to questions from other service members as well as residents and assign work requests according to urgency and efficiency
• Participate in regional and firm-wide initiatives and assignments
• Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment to efficiently meet the objectives of the assignment
• Monitor and manage building energy use and maintain energy management programs

QUALIFICATIONS

• High school diploma or equivalent from an accredited institution
• Two or more years of property maintenance or related experience
• Strong knowledge of plumbing, electrical, general carpentry, HVAC, and appliances
• Appropriate EPA Certifications for refrigerant recycling
• Possess proficient knowledge of Microsoft Office and other computer skills to effectively administer the required work order programs and building operations
• Proven ability to train others
• Driver’s license to operate machinery in property
• Excellent interpersonal and communication skills
• Ability to work an on-call schedule

ADDITIONAL ELIGIBILITY

https://app.smartsheet.com/b/form/f74c1b42e6b84b1b900f243a63811bf1

BENEFITS

• 24-week on-the-job training program
• Opportunity for a full-time role
• EPA CFC Universal Certification Technician certificate (if applicable)
• Pool & Spa Operator certification (if applicable)

OTHER

West Edge - MF12121 W. Olympic Blvd.Los Angeles, California 90064