Business Development
Customer Support Specialist
ABOUT THE JOB
In the customer support specialist role, you will communicate directly with customers to solve problems, answer questions, and give advice and support. Key elements of the role include familiarity with the company’s products and services, and the ability to quickly identify and address customer needs. Success in this role will be demonstrated by sustaining or improvements to the company’s reputation in delivering outstanding customer support.
RESPONSIBILITIES
- Communicate directly with customers to solve problems
- Answer customer questions
- Give advice and support
- Familiarity with the company’s products and services
- Quickly identify and address customer needs
TARGET MOCS
All MOCs
ELIGIBLE SERVICE BRANCHES
All Services
BENEFITS
- Internships at high-growth tech and dual-use businesses
- Internships at boutique consulting, venture capital, and private equity firms and their portfolio companies
- Custom 'last-mile' training programs to speed integration into employer’s operations
PROGRAM COST
$0
OTHER
Headlamp provides service members with internships (Headlamp SkillBridge Fellowships) at high-growth tech and dual-use businesses, and at boutique consulting, venture capital, and private equity firms and their portfolio companies. We engineer custom “last-mile” training programs to speed your integration into your employer’s operations. Learn more at www.myheadlamp.com