Wheels UP Member Services SkillBridge

Member Services SkillBridge Opportunity Overview**** This job posting is meant to recruit active duty military candidates that are or will be eligible to participate in DOD SkillBridge within the next six months**** If you are not currently an eligible active military member, you will not be considered for this role.Wheels Up is honored to participate in the DOD SkillBridge program! The DOD SkillBridge program is an excellent opportunity for current service members to gain valuable civilian work experience through specific industry training, apprenticeships, or internships during the last 180 days of service. SkillBridge connects service members with industry partners in real-world job experiences. Successful completion of the SkillBridge program at Wheels UP does not guarantee employment; however, SkillBridge participants may become preferred candidates for future Member Services Representative positions.

ABOUT THE JOB

Join Our Team at Wheels Up At Wheels Up, we're proud to be a global leader in on-demand private aviation. As one of the largest companies in the industry and a strategic partner of Delta Air Lines – we are committed to making private air travel safe, reliable, and enjoyable. With a diverse fleet of owned aircraft plus a global network of trusted charter operators, we offer our customers access to the right aircraft for their needs and the ability to fly on their terms. And it doesn’t stop at private flights. Wheels Up also provides freight services, safety and security solutions, and managed services to individuals, businesses, government agencies, and more. Regardless of how, when or where you want to fly, our mission is simple; deliver a premium, personalized aviation experience for every customer. For more information about our company, please visit: wheelsup.com Role Overview:Wheels Up is looking for a world-class Member Services Representative SkillBridge intern in Chamblee, GA to join our team of dedicated and passionate professionals, fueled by the most powerful brand in private aviation, as we continue our mission of democratizing the private aviation space through cutting-edge technology and innovative product and service offerings

RESPONSIBILITIES

• Implement and Communicate plans to members (customers) to solve delays.
• Work both independently and in a team environment.
• Cover varying schedule for total of 8,760 hours.

QUALIFICATIONS

• Current Military Service Member
• Ability to work on site at our facility in Chamblee, GA daily.
• 2 – 5 years of experience in customer service or equivalent role
• Must have strong written and verbal communication skills.
• An unwavering commitment to SAFETY
• The ability to build TRUST through transparency and communication
• A commitment to achieving results the right way and a willingness to take ACCOUNTABILITY
• A belief that INNOVATION is only possible in an environment where we make things simpler
• A willingness to be curious and promote creative thinking, problem solving and troubleshooting
• A desire to collaborate and be part of a diverse team and manage conflict effectively
• A high level of integrity in everything you do
• A strong commitment to service and meticulous attention to detail
• A level of professionalism unmatched in the aviation industry

ADDITIONAL ELIGIBILITY

What You Bring: Education & Certification Requirements We’re looking for someone who has a unique mix of experience, skills, and passion for what we do: • Current Military Service Member • Ability to work on site at our facility Chamblee, GA daily. • Implement and Communicate plans to members (customers) to solve delays. • 2 – 5 years of experience in customer service or equivalent role • Must have strong written and verbal communication skills. • Must be able to work both independently and in a team environment. • Varying schedule for coverage of 8,760 hours • An unwavering commitment to SAFETY• The ability to build TRUST through transparency and communication• A commitment to achieving results the right way and a willingness to take ACCOUNTABILITY when we do not• The knowledge that there is power in bringing people with different points of view and life experiences together and a culture of BELONGING leads to unlimited and unrestricted collaboration• A belief that INNOVATION is only possible in an environment where we make things simpler, strive for continuous improvement and understand that great thinking can come from anywhere in our organization• A willingness to be curious, constantly asking questions to help promote creative thinking, problem solving and trouble shooting• A desire to collaborate and be part of a diverse team and when necessary, lean into and manage conflict effectively• A high level of integrity in everything you do• A strong commitment to service and meticulous attention to detail• A level of professionalism unmatched in the aviation industry

BENEFITS

• Participation in DOD SkillBridge program
• Opportunity for valuable civilian work experience in the aviation industry
• Potential to become preferred candidates for future Member Services Representative positions

OTHER

Everyone is welcome here Each of us is unique, and that’s what makes us amazing. We believe there’s power in bringing people with different backgrounds, points of view and life experiences together. So, bring yourself and your best ideas. Wheels Up is committed to a policy of equal employment opportunity for applicants and employees. It is our policy to apply recruiting, hiring, training, promotion, compensation and professional development practices and make all other employment decisions without regard to actual or perceived race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances.   Because when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve. Need Accommodations? If you have a disability or are a disabled veteran and need assistance with applying, please reach out to us at hr@wheelsup.com. Simply include “Accommodation Request” in the subject line so we can quickly address your needs. We look forward to learning more about you and how you can contribute to the Wheels Up journey!