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Directly supervise and coordinate the activities of clerical and administrative support workers.
On the job, you would:Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.Resolve customer complaints or answer customers' questions regarding policies and procedures.Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Postion is located at RAF Menwith Hill
