War Dog Junk Removal's Office Support Specialist SkillBridge Internship

The Office Support Specialist 120-day SkillBridge Internship focuses on training someone to become a trusted operational support person alongside the Office Manager helping maintain happy customers, informed crews, organized paperwork, and maintaining a steady flow of the daily business. This SkillBridge is about following the standard of “If it is your responsibility, own it. If you see a problem, address it. If you don’t know, ask. If you make a mistake, fix it.” Trainings will be conducted in the following areas: Client Communication, Trash vs. Junk Removal, Scheduling and Dispatch Support, Service Agreements, Customer Follow-Up, Data Entry and Record Keeping, Bookkeeping and Financial Administration, Bank Runs and Daily Errands, Office Organization, Invoicing and Payments, Collections and Customer Follow-Ups, Email, Phone, and Text Communication, Problem Solving and Customer Service, Confidentiality and Professionalism, General Office Administration, and Company Systems and Procedures.

ABOUT THE JOB

The Office Support specialist supports the Office Manager and can manage the routine office workflow of the day-to-day administrative and customer service functions. They can independently handle routine office responsibilities, communicate professionally with recurring and one-off customers, distinguish between weekly trash service and one-time junk removal. Create and maintain service agreements, perform bank runs, complete accurate data entry and bookkeeping tasks, and keep the office organized and running smoothly.

RESPONSIBILITIES✨

• Support the Office Manager with routine day-to-day administrative and customer service workflow.
• Communicate professionally with recurring and one-off customers, including customer follow-up and handling inquiries by email, phone, and text.
• Distinguish between weekly trash service and one-time junk removal, and create and maintain service agreements.
• Complete accurate data entry, record keeping, bookkeeping, invoicing, payment, and collections tasks.
• Support scheduling and dispatch, perform bank runs and daily errands, and keep the office organized and running smoothly.

QUALIFICATIONS✨

• 42A MOS is strongly aligned but is not mandatory.
• Ability to independently handle routine office responsibilities.
• Ability to communicate professionally with customers and provide problem-solving and customer service.
• Ability to complete accurate data entry and bookkeeping tasks and maintain organized records.
• Follow the stated ownership standard: take responsibility, address problems, ask when unsure, and fix mistakes.

ADDITIONAL ELIGIBILITY

42A MOS shows strong alignment, not mandatory

ELIGIBLE SERVICE BRANCHES

US Air Force, US Army, US Coast Guard, US Marine Corps, US Navy, US Space Force

BENEFITS✨

• 120-day SkillBridge internship with training in office support, customer communication, scheduling, bookkeeping, and company systems and procedures.