Opportunity sourced from the Official SkillBridge website. Not endorsed by the Department of Defense.
The Identity & Access Management (IAM) Analyst SkillBridge position provides transitioning service members with practical experience supporting enterprise access security, user provisioning, authentication services, compliance support, and identity governance operations. This opportunity is designed for individuals seeking to build or expand careers in cybersecurity, information assurance, identity security, access administration, and enterprise IT operations.Participants will gain hands-on exposure to the administration and support of identity and access management processes that protect critical systems, accounts, and business operations. The role includes coordination with internal teams and external service providers, support for access-related incidents, contribution to role-based access control activities, and participation in audit and compliance support functions. Through mentorship and real-world operational experience, participants will develop foundational and intermediate IAM skills applicable to both public and private sector cybersecurity environments.
The IAM Analyst supports the day-to-day administration, coordination, and maintenance of identity and access management services across the enterprise. This role helps ensure users receive appropriate access to systems and applications while supporting secure authentication, role entitlement management, incident response, and compliance-related activities.The analyst serves as a key support resource for identity operations, including coordination with third-party service providers, support for access provisioning activities, troubleshooting authentication issues, and maintaining documentation and evidence needed for audit readiness. This position provides valuable experience in role management, access governance, and enterprise security operations.Primary Duties and ResponsibilitiesIdentity and Access AdministrationSupport the administration of identity and access management processes across enterprise platforms. Assist with provisioning-related activities, role coordination, entitlement maintenance, and general IAM operational support to help ensure users have appropriate access based on business need and security requirements.Role and Entitlement ManagementAssist in coordinating the development, maintenance, and review of role entitlements in partnership with internal teams and external service providers. Support role-based access activities by helping track access requirements, documenting role changes, and ensuring access structures are maintained accurately and consistently.Authentication and Access SupportProvide support for enterprise authentication services, including second-level support for two-factor authentication solutions. Assist in troubleshooting user access issues, investigating incidents related to authentication or platform security, and coordinating resolution efforts with appropriate stakeholders.Incident and Ticket SupportSupport the management and resolution of incidents, service requests, and security-related tickets assigned to IAM or platform security functions. Maintain accurate records of issue tracking, status updates, escalation actions, and resolution details in accordance with established procedures.Audit, Compliance, and Evidence SupportAssist with audit readiness and compliance support activities, including the collection, organization, and preparation of evidence for internal controls and regulatory reviews. Support functions related to SOX or other compliance requirements by maintaining documentation and ensuring access-related records are complete and available for review.Cross-Functional CoordinationServe as a liaison between IAM stakeholders, technical teams, and service providers to support operational continuity and issue resolution. Build effective working relationships across teams to help ensure timely communication, coordination, and execution of IAM-related tasks.
Preferred BackgroundThis SkillBridge opportunity is well suited for transitioning service members with experience or interest in:CybersecurityInformation AssuranceInformation Technology SupportNetwork or Systems AdministrationHelp Desk / Service Desk OperationsAccess Control and Account ManagementCompliance or Audit SupportSecurity Operations or Enterprise IT AdministrationPreferred QualificationsTwo years of college or equivalent combination of training and experienceExperience in provisioning, access administration, or IAM-related support functionsFamiliarity with IAM platforms, ticketing systems, and incident management processesStrong written and verbal communication skillsAbility to learn enterprise security processes and work in a structured operational environment
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