Coastal Pools TrainingBranch Manager
Coastal Pools is a full-service pool builder and service company situated on the Eastern Shore of Maryland dedicated to delivering quality construction and unparalleled customer service. Our outstanding reputation has been built on a foundation of delivering quality custom pools, remodels, and exceptional service for over a decade. We take pride in our unwavering commitment to utilizing the finest products and materials, combined with our focus on employing a team of highly qualified professionals.
ABOUT THE JOB
The branch management team is essential for the effective operation and growth of each operational office branch. It provides the structure, oversight, and strategic leadership that ensures that the branch is aligned with the overall organizational goals while addressinglocal market needs.A branch manager plays a critical role in the success and operation of a branch location. They are responsible for overseeing the daily activities, managing staff, ensuring customer satisfaction, and driving the performance of the branch.The branch manager will lead and manage branch staff, ensure excellent customer experience and satisfaction, lead branch financial management and accountability, ensure operational efficiency, be the lead problem-solver and decision-maker, act as communication liaison between the branch and corporate headquarters, and be the cultural influence for the branch.
RESPONSIBILITIES
- Overseeing the daily activities of the branch
- Managing staff and ensuring customer satisfaction
- Driving the performance of the branch
- Leading branch financial management and accountability
- Ensuring operational efficiency
- Acting as communication liaison between the branch and corporate headquarters
- Being the cultural influence for the branch
QUALIFICATIONS
- 1-5 years of management experience
ADDITIONAL ELIGIBILITY
1-5 years of management experience required.
TARGET MOCS
All MOCs
ELIGIBLE SERVICE BRANCHES
All Services
PROGRAM COST
$0
OTHER
Grasonville MD is the current headquarters of the company and will be where most of the Skillbridge training opportunities will take place.