DISA Enterprise Network and Security

LEAD VTC Technician - Support conference rooms, classrooms, lecture halls and auditorium. Duties to include maintaining, diagnosing, and repairing minor issues involving presentation PCs. Extron Video teleconference and secure video teleconference management, course research, and conference support, troubleshooting, diagnosing, and repair of classroom equipment

ABOUT THE JOB

Support Office duties require knowledge of Microsoft Office programs to complete reports and spreadsheets. Travel to and from all ATF properties within Huntsville city limits, to include several explosive ranges, are required daily, therefore, the incumbent shall possess a driver’s license and the ability to follow explosive safety requirements. Job duties will be performed inside and outside during normal business hours.Minimum Experience: a. Working knowledge of Extron based Audio/Video and teleconference systems with a minimum of two years’ experience. b. Maintain, diagnosis and repair minor issues involving presentation PC’s. c. Keep classroom Crestron systems up and running, preform trouble shooting as needed, prepare, position, operate and maintain video-teleconference systems. d. Crestron Programming Certification shall be obtained within 12 months from the effective date of the contract to serve as back up for the AV Programmer and be able to perform minor programming corrections. e. Working knowledge of Microsoft Office products f. Shall be able to multi-task in a high stress environment. g. Demonstrated the ability to provide superior customer service and use political tact in professional dealings. h. Follow directions regarding explosive safety requirements j. Shall possess a driver’s license and qualify for a Redstone badge. Benefits include Healthcare, training/certification, 401k - matching after 90 days, 15 days PTO, 11 Federal Holidays and technical certifications paid by TSC. TSC will provide Senior AV/VTC Programmer to coach with getting or maintain industry AV/VTC certifications.

RESPONSIBILITIES

• Support conference rooms, classrooms, lecture halls, and auditoriums.
• Maintain, diagnose, and repair minor issues involving presentation PCs.
• Manage Extron Video teleconference and secure video teleconference systems.
• Support course research and conference.
• Troubleshoot, diagnose, and repair classroom equipment.

QUALIFICATIONS

• Working knowledge of Extron based Audio/Video and teleconference systems with a minimum of two years’ experience.
• Ability to maintain, diagnose, and repair minor issues involving presentation PCs.
• Keep classroom Crestron systems operational, perform troubleshooting, prepare, position, operate, and maintain video-teleconference systems.
• Obtain Crestron Programming Certification within 12 months from the effective date of the contract.
• Working knowledge of Microsoft Office products.
• Ability to multi-task in a high-stress environment.
• Demonstrated ability to provide superior customer service and use political tact in professional dealings.
• Follow directions regarding explosive safety requirements.
• Possess a driver’s license and qualify for a Redstone badge.

ADDITIONAL ELIGIBILITY

Background clearance: must be able to pass ATF- background investigation for Public Trust investigation or actice Secret.

BENEFITS

• Healthcare
• Training/certification
• 401k - matching after 90 days
• 15 days PTO
• 11 Federal Holidays
• Technical certifications paid by TSC
• Senior AV/VTC Programmer mentorship for industry AV/VTC certifications

OTHER

Opportunity open to transitioning military, Veterans. For spouses must be able to pass ATF- background investigation for Public Trust investigation or actice Secret.