Training Program for SkillBridge Fellow — Duty Manager (Bilingual) - Fellowship

This SkillBridge training program prepares transitioning Service Members for a career in hospitality and operations management within a design-led, service-oriented extended-stay accommodations company. Fellows receive hands-on training in guest experience, property operations, team coordination, and business fundamentals, with a strong emphasis on professionalism, accountability, and customer service excellence.Participants work alongside Lodgeur’s operations and leadership teams to develop practical skills transferable to roles in hospitality management, facilities operations, guest services, and related civilian careers.

ABOUT THE JOB

The SkillBridge Fellow will train in the role of Duty Manager, supporting day-to-day hospitality, reservations, and guest services operations. Responsibilities during the training period include:• Supporting reservations management, including booking workflows, extensions, and availability coordination• Assisting with Guest Services operations, including oversight of guest communications and service standards• Learning how to triage guest issues and escalate appropriately across operations and maintenance teams• Assisting with property operations, inspections, and issue resolution• Learning scheduling, vendor coordination, and facilities workflows• Supporting compliance, documentation, and standard operating procedures• Collaborating with cross-functional teams to maintain service quality and response times• Developing leadership, communication, and problem-solving skills through hands-on operational exposureThis is a structured training role designed to prepare the Fellow for post-program employment in hospitality operations, reservations management, guest services leadership, or related service-based industries.

RESPONSIBILITIES✨

• Supporting reservations management, including booking workflows, extensions, and availability coordination
• Assisting with Guest Services operations, including oversight of guest communications and service standards
• Learning how to triage guest issues and escalate appropriately across operations and maintenance teams
• Assisting with property operations, inspections, and issue resolution
• Learning scheduling, vendor coordination, and facilities workflows
• Supporting compliance, documentation, and standard operating procedures
• Collaborating with cross-functional teams to maintain service quality and response times
• Developing leadership, communication, and problem-solving skills through hands-on operational exposure

QUALIFICATIONS✨

• Valid driver’s license with a clean driving record
• Ability to pass a standard background check
• Spanish proficiency preferred
• Ability to safely lift and move up to 40 pounds as part of routine operational duties

ADDITIONAL ELIGIBILITY

• Valid driver’s license with a clean driving record• Ability to pass a standard background check• Spanish proficiency preferred• Ability to safely lift and move up to 40 pounds as part of routine operational duties

OTHER

Lodgeur Incorporated is a Houston-based hospitality company operating furnished, extended-stay accommodations. The organization provides structured, hands-on training aligned with SkillBridge objectives and is committed to supporting Service Members’ successful transition to civilian careers.