Opportunity sourced from the Official SkillBridge website. Not endorsed by the Department of Defense.
Are you a strong leader ready to take your automotive expertise to the next level?We are seeking a motivated Automotive Service Manager (Operations Manager) to lead our auto repair shop team. This role is ideal for transitioning military professionals with technical experience and leadership background.Position OverviewThe Automotive Service Manager oversees all daily operations of the service department. This hands-on leadership position combines technical knowledge, team management, customer service excellence, and business operations to ensure high-quality repairs, strong profitability, and outstanding customer satisfaction.Key ResponsibilitiesLead and develop a team of automotive techniciansManage shop workflow, scheduling, and inventoryDrive financial performance and profitabilityDeliver exceptional customer experiencesEnsure safety, compliance, and quality standardsSupport business growth through marketing and customer retentionWhat We’re Looking ForStrong leadership and people management skills (military leadership highly valued)Solid automotive technical knowledgeExperience in operations, scheduling, and team developmentCommitment to safety, quality, and customer satisfactionAbility to manage budgets and key performance metricsProgram OpportunityThis position is supported through the Skill Bridge Program — a 26-week (180-day) structured training pathway titled “Automotive Leadership Pathway: From Team Lead to Service Manager.”Participants will receive comprehensive training, hands-on mentoring, and real shop leadership experience to successfully transition into this management role.
The Automotive Service Manager is responsible for leading the daily operations of our specialized auto repair shop. We focus on European and performance vehicles, delivering high-quality repairs and exceptional service. This leadership role is ideal for experienced professionals transitioning from military service who want to apply their technical expertise and leadership skills in a dynamic, high-end automotive environment.Key ResponsibilitiesOversee all day-to-day shop operations, including scheduling, workflow, and bay utilization for European and performance vehiclesLead, mentor, and develop a team of skilled automotive techniciansManage inventory, parts sourcing, and vendor relationships (with emphasis on European/performance parts)Monitor financial performance using KPIs, labor efficiency, and profitability metricsEnsure high levels of customer satisfaction through transparent communication and timely serviceMaintain strict adherence to safety standards, OSHA, EPA, and industry regulationsImplement marketing and customer retention strategies to drive business growthConduct performance reviews, training, and team development initiativesPrepare reports and forecasts for upper managementQualifications & RequirementsLeadership Experience: Proven ability to lead and motivate teams (military leadership strongly preferred)Technical Knowledge: Strong understanding of automotive repair and diagnostics, with experience or interest in European and performance vehicles highly valuedOperations Experience: Familiarity with shop management software, scheduling, and inventory controlBusiness Acumen: Basic knowledge of financials, budgeting, and profitabilityCustomer Focus: Excellent communication and problem-solving skillsEducation: High school diploma or equivalent required; ASE certifications and/or associate degree preferredAvailability: Flexible schedule normally 8 to 4 Monday Through Friday What We OfferCompetitive salary + performance bonusesComprehensive benefits packageSkill Bridge training pathway (26 weeks / 180 days) for qualified candidatesOngoing professional development and ASE certification supportOpportunity to work on premium European and performance vehicles in a growing shop
US Air Force, US Army, US Coast Guard, US Marine Corps, US Navy, US Space Force
Portland Oregon. Near PDX
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