Communications Specialist - internship

Department of War (DoW) SkillBridge InternshipStrategic Communications Specialist – GS12/13U.S. Customs and Border Protection (CBP)Immediate Office of the Executive Assistant Commissioner Operations SupportIMPORTANT NOTEThis opportunity is OUTSIDE of USAJOBS and ONLY open to DoW SkillBridge candidates who are AT LEAST 11 months AWAY from military separation to be considered and who can intern with CBP during their final 180, 120, or 90 days on active-duty.WHY 11 MONTHS?CBP can host SkillBridge interns for their final 180, 120, and/or 90 days on active-duty depending on the individual service-member’s situation. We use the time prior to their finite internship dates to complete our required HR processes that also include a 3 to 5 month (on average) full CBP Background Investigation (BI) that MUST be completed prior to internship start dates.LOCATIONWashington, DC MAJOR DUTIES AND RESPONSIBILITIESWork closely with the Communications Director to develop and produce internal communication plans and tools to improve OS operations through a more effective communication process.Develop and manage content, campaigns, and engagement strategies across platforms to promote the division’s mission and key initiatives while ensuring brand consistency and accessibility.Oversee digital and marketing content including websites, newsletters, and internal communications—collaborating with cross-functional teams to produce materials that inform, engage, and reflect organizational priorities, while monitoring performance and refining strategies based on analytics. Support executive and internal communications through the development of talking points, briefing materials, and coordinated messaging—ensuring alignment across leadership and contributing to long-term communication planning and reputation management.Collaborate with regional Communication Management Offices to ensure consistency in messaging and strategy across CBP operations.HOW TO APPLYEmail Jeffrey.R.Jack@cbp.dhs.gov with SUBJ: CBP – DoW SkillBridge – Strategic Communications Specialist GS-12-13 – OS – EAC – Washington (DC).

ABOUT THE JOB

Department of War (DoW) SkillBridge InternshipStrategic Communications Specialist – GS12/13U.S. Customs and Border Protection (CBP)Immediate Office of the Executive Assistant Commissioner Operations SupportIMPORTANT NOTEThis opportunity is OUTSIDE of USAJOBS and ONLY open to DoW SkillBridge candidates who are AT LEAST 11 months AWAY from military separation to be considered and who can intern with CBP during their final 180, 120, or 90 days on active-duty.WHY 11 MONTHS?CBP can host SkillBridge interns for their final 180, 120, and/or 90 days on active-duty depending on the individual service-member’s situation. We use the time prior to their finite internship dates to complete our required HR processes that also include a 3 to 5 month (on average) full CBP Background Investigation (BI) that MUST be completed prior to internship start dates.LOCATIONWashington, DC MAJOR DUTIES AND RESPONSIBILITIESWork closely with the Communications Director to develop and produce internal communication plans and tools to improve OS operations through a more effective communication process.Develop and manage content, campaigns, and engagement strategies across platforms to promote the division’s mission and key initiatives while ensuring brand consistency and accessibility.Oversee digital and marketing content including websites, newsletters, and internal communications—collaborating with cross-functional teams to produce materials that inform, engage, and reflect organizational priorities, while monitoring performance and refining strategies based on analytics. Support executive and internal communications through the development of talking points, briefing materials, and coordinated messaging—ensuring alignment across leadership and contributing to long-term communication planning and reputation management.Collaborate with regional Communication Management Offices to ensure consistency in messaging and strategy across CBP operations.HOW TO APPLYEmail Jeffrey.R.Jack@cbp.dhs.gov with SUBJ: CBP – DoW SkillBridge – Strategic Communications Specialist GS-12-13 – OS – EAC – Washington (DC).

RESPONSIBILITIES✨

• Work closely with the Communications Director to develop and produce internal communication plans and tools to improve OS operations through a more effective communication process.
• Develop and manage content, campaigns, and engagement strategies across platforms to promote the division’s mission and key initiatives while ensuring brand consistency and accessibility.
• Oversee digital and marketing content including websites, newsletters, and internal communications—collaborating with cross-functional teams to produce materials that inform, engage, and reflect organizational priorities, while monitoring performance and refining strategies based on analytics.
• Support executive and internal communications through the development of talking points, briefing materials, and coordinated messaging—ensuring alignment across leadership and contributing to long-term communication planning and reputation management.
• Collaborate with regional Communication Management Offices to ensure consistency in messaging and strategy across CBP operations.

QUALIFICATIONS✨

• Candidates must be at least 11 months away from military separation to be considered.
• Ability to intern with CBP during their final 180, 120, or 90 days on active-duty.
• Completion of a 3 to 5 month full CBP Background Investigation (BI) prior to internship start dates.

ADDITIONAL ELIGIBILITY

Candidates for this and every DoD SkillBridge internship opportunity with U.S. Customs and Border Protection (CBP) are able to intern for 180, 120, and 90 days and MUST be at least 11 MONTHS away from (outside of) separation. Why 11 months? We are able to host SkillBridge interns for their final 180, 120, and/or 90 days on active-duty depending on the individual service-member’s situation. We use the time prior to their finite internship dates to complete our required HR actions to include getting them in front of hiring managers, having interviews conducted, selection decisions being made, “Qualifications Reviews” successfully completed on their resumes clearly demonstrating that they have the required experience, etc. for the positions for which they are being considered, along with a 3 to 5 month (on average) full CBP Background Investigation (BI) that MUST be completed prior to internship start dates.

ELIGIBLE SERVICE BRANCHES

All Services

PROGRAM COST

0.00

OTHER

Candidates for this and every DoD SkillBridge internship opportunity with U.S. Customs and Border Protection (CBP) are able to intern for 180, 120, and 90 days and MUST be at least 11 MONTHS away from (outside of) separation. Why 11 months? We are able to host SkillBridge interns for their final 180, 120, and/or 90 days on active-duty depending on the individual service-member’s situation. We use the time prior to their finite internship dates to complete our required HR actions to include getting them in front of hiring managers, having interviews conducted, selection decisions being made, “Qualifications Reviews” successfully completed on their resumes clearly demonstrating that they have the required experience, etc. for the positions for which they are being considered, along with a 3 to 5 month (on average) full CBP Background Investigation (BI) that MUST be completed prior to internship start dates.