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Opportunity sourced from the Official SkillBridge website. Not endorsed by the Department of Defense.
To provide technical field support for the Sales and Marketing team. Provide technical hardware and software setup and support needed to help Sales close revenue opportunities.
Duties and Responsibilities:• Provides pre-sales support as required in pursuit of revenue goals and opportunities needing in-field technical support. • Recommend, program, configure and deliver demonstration equipment in support of the sales and marketing team in support of revenue objectives. • Assist in closing opportunities by configuring radio equipment for successful operation on customer-owned radio systems. Communicate and demonstrate BK value proposition. • Coordinates with engineering and customer service to implement corrective action to customer field issues and product improvement needs. • Travel to customer sites and diagnose and repair issues with radio equipment and systems. • Program customer radios to operate on radio infrastructure, correct programming errors, optimize radio configurations for optimal use. • Train customers in the use of radio equipment, systems and software. • Identify potential issues that may impact customer operations and satisfaction and communicate those findings to sales, engineering and manufacturing. • Travel to different locations within CONUS will be required under working conditions (up to 70%) • Exhibits desirable and appropriate professional behavior including leadership, sense of urgency, independent judgment, teamwork, ability to get along with others, creative thinking and personal integrity to provide for a cohesive, productive unit dedicated to the achievement of corporate goals. • Additional duties as assigned or required. Knowledge & Skills:• Strong Excel, MS Word, and Power Point skills required • Exceptional verbal and written English communication skills • Good analytical skills • Very detail-oriented, accurate and organized • Ability and desire to understand two-way radio systems concepts. • Proven ability to interact effectively with customers • Ability to demonstrate sense of urgency and instill in others • Ability to work under pressure and meet deadlines • Able to work independently and as part of a team • Confidentiality and time management • Highly adaptable self-motivated mindset eager to take on new challenges Qualifications:• 2-year technical degree or appropriate experience • Minimum of five years applicable experience in the successful implementation of LMR products• Proven experience with P25 systems • Detailed knowledge of two-way radio systems desirable • Able to communicate effectively with team members and customersWorking Conditions & Physical Demands:• Work typically takes place remotely with potential travel to customer sites. Work in an office environment may require sitting, walking, lifting, kneeling, crouching, reaching, handling, talking, hearing, and seeing• Operate a PC and other office equipment• Travel between floors and office buildings may be required
The duty location is the employee's home of record. Preferred residency in the Western area of USA.
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