ABB Process Automation Field Service Technician for 800xA

Associate Field Service Resident. Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. In this position, you will provide technical support for Automation & Electrification Service, Process Automation Energy Industries (PAEN), delivering superior, professional service, remotely or on site.

ABOUT THE JOB

- Provide remote or on-site technical support for customers.- Exceed customer expectations by appreciating and anticipating current and potential needs.- Troubleshoot potential equipment failures and proactively take measures to offset/prevent and inform internal partners.- Suggest product and process improvements within the business to enhance operations and customer service.- Support Customer in planning and execution of preventive maintenance related to equipment and systems covered by contract.

RESPONSIBILITIES✨

• Provide remote or on-site technical support for customers.
• Exceed customer expectations by appreciating and anticipating current and potential needs.
• Troubleshoot potential equipment failures and proactively take measures to offset/prevent and inform internal partners.
• Suggest product and process improvements within the business to enhance operations and customer service.
• Support Customer in planning and execution of preventive maintenance related to equipment and systems covered by contract.

QUALIFICATIONS✨

• 3 to 5 years’ experience in a Military Occupational Specialty in electrical, electronic systems, or computer systems or associate degree or bachelor’s degree.
• Good communication skills. Written and verbal (English); technical and general report writing.
• Troubleshooting skills and root cause analysis methodology.

ADDITIONAL ELIGIBILITY

- 3 to 5 years’ experience in a Military Occupational Specialty in electrical, electronic systems, or computer systems or associate degree or bachelor’s degree.- Good communication skills. Written and verbal (English); technical and general report writing.- Troubleshooting skills and root cause analysis methodology.

TARGET MOCS

12P, 12Q, 12R, CMS, EM, ET, IT, ETN, ETV, EMN, IC, MUSE, 3E0X2, 3E0X1, B03A

ELIGIBLE SERVICE BRANCHES

All Services

PROGRAM COST

$0

OTHER

Opportunity is at a long term ABB customer in the Baltimore, Maryland area.