Administrative Officer - Internship

THIS POSITION IS 100% REMOTE! Any follow-on employment will require relocation to Arlington, VA. As a member of the Cybersecurity and Infrastructure Security Agency’s Office of the National Coordinator (ONC) you will support CISAs efforts to enhance the security, resiliency, and reliability of the Nation’s cyber and physical infrastructure. CISA is the National Coordinator for Critical Infrastructure Security and Resilience, the ONC operationalizes many of the National Coordinator responsibilities and programs. You will work with federal agencies responsible for critical infrastructure security and resilience, including Sector Risk Management Agencies (SRMAs) for the 16 critical infrastructure sectors, and will work internally within CISA including with Emergency Support Function 14 managing notifications to SRMAs during declared disasters. As the Administrative Officer for the ONC you will be responsible for managing the shared mailbox, creating and vetting communications, organizing ONC meetings, coordinating with contract staff to ensure meeting notes inform future work, and enhance the ONC file management system. Students will learn the centralized logistics programs that support a diverse mission and workforce that spans all critical infrastructure across the entire nation. This position is ideal for transitioning service members with administrative, operations, and planning experience operations as it offers professional growth in a dynamic and impactful environment.

ABOUT THE JOB

Trainee will be assigned to the Office of the National Coordinator and will assist in the various duties, projects and tasks the team performs. • Lead ONC external communications.• Collaborate with ONC teammates to enhance ONC communications and organization• Participate in Shared Mailbox Continuous Process Improvement studies analyses.o Streamline ONC Communications processes (distro lists, automation, ect) Review, Edit, Adjust ONC Shared Mailbox SOP o Streamline ONC File Management processes  Review, Edit, Adjust ONC File Management SOP• Meeting Facilitation• Review and refine support Memorandums of Agreement and Statements of Work• Improvement Planning:o Track and document corrective actions identified during various ONC meetings and engagements.o Assist in updating plans, policies, procedures, and requirements to address identified gaps.• Arrange and promote ONC meetingso Work with Contract Support who record minutes of ONC meetingso Assist staff with troubleshooting, identifying, and tracking administrative issues• Assist in the short- and long-range planning and development of plans and policies to support the implementation of the national policies.

RESPONSIBILITIES✨

• Lead ONC external communications.
• Collaborate with ONC teammates to enhance ONC communications and organization.
• Participate in Shared Mailbox Continuous Process Improvement studies and analyses.
• Streamline ONC Communications processes including distribution lists and automation.
• Streamline ONC File Management processes.
• Facilitate meetings, review and refine support Memorandums of Agreement and Statements of Work.
• Track and document corrective actions identified during various ONC meetings and engagements.
• Assist in updating plans, policies, procedures, and requirements to address identified gaps.
• Arrange and promote ONC meetings and assist staff with troubleshooting administrative issues.

QUALIFICATIONS✨

• Experience with Microsoft Outlook, Microsoft Teams, and other communication programs.
• Ability to ask questions to further clarify responsibility and improve processes.
• Ability to work solo and with teammates at different levels.
• Ability to draft clear and direct email communication.
• Exemplary organizational skills.

ADDITIONAL ELIGIBILITY

Secret Clearance. Experience with Microsoft Outlook, Microsoft Teams, and other communication programs. Ability to ask questions to further clarify responsibility and improve processes, work solo and with teammates at different levels, draft clear and direct email communication, exemplary organizational skills

ELIGIBLE SERVICE BRANCHES

US Air Force, US Army, US Coast Guard, US Marine Corps, US Navy, US Space Force

OTHER

Tailor a resume outlining the Jobs Description and Other Eligibility Factors. Title the email "SED Admin Officer." Address the email to military@cisa.dhs.gov. Include your separation date and availability dates (start/finish) in the body of the email.