ServiceSource/NGA Program Manager

Responsible for overall leadership and management of Base Operations Support (BOS) contracts overarching guidance as it relates to Operating, Maintaining and Repairing facilities and equipment. To ensure the effectiveness of the NGA-W contract in the areas of performance, productivity, safety and efficiency to the standards of the contract and to the satisfaction of the customer.by delivering services in a professional, courteous, and timely manner for our National Geospatial- Intelligence Agency (NGA) West Base Operations Support Contract.

ABOUT THE JOB

Responsible for ensuring programs for the operations and maintenance of all equipment and physical structures follow corporate/ownership standards, local, state, and national codes, and regulations to protect the assets, customer, and employees, and to ensure optimum operations.Primary point of contact and on-site representative for coordinating large equipment maintenance activities at two St. Louis Region sites. Coordinates repairs by others of essential MEP systems, directs response. Provides contract direction to in-house supervisors and Subcontractors to include but not limited to, mechanical, electrical, plumbing (MEP), custodial, mail, recycling, destruction, grounds, and snow removal. Perform critical decision making in response to facility related occurrences to keep data center operations running 24/7. Provides effective and responsive communications with customers and subcontractors.Monitor relationships with customers to identify and proactively resolve problems and/or conflicts while maintaining open communications regarding expectations versus performance.

RESPONSIBILITIES

• Responsible for overall leadership and management of Base Operations Support (BOS) contracts.
• Ensure programs for operations and maintenance of all equipment and physical structures follow standards and regulations.
• Primary point of contact and on-site representative for coordinating large equipment maintenance activities.
• Provides contract direction to in-house supervisors and Subcontractors for various services.
• Perform critical decision making in response to facility related occurrences to keep data center operations running 24/7.

QUALIFICATIONS

• Ability to obtain and maintain a Top Secret/SCI government security clearance with polygraph.
• Bachelor degree in related field of study preferred.

ADDITIONAL ELIGIBILITY

Ability to obtain and maintain a Top Secret/SCI government security clearance with polygraph is required.

TARGET MOCS

All MOCs

OTHER

Bachelor degree in related field of study preferred.