DOD

i3 is searching for a Senior Systems Administrator to support the Missile Defense Agency Information Management and Software Services (AIMSS) effort. The mission is to design and implement a Missile Defense System with multiple layers of protection. Performs administration of cloud and on-site technologies and provides end-to-end solutions for IT Systems. Creates and configures virtual and physical machines in a multi-platform environment. Monitors system performance and addresses any issues through an effective support process. This position is located at Redstone Arsenal in Huntsville, AL.

ABOUT THE JOB

Install new or rebuilding of existing servers both physical and virtual, and configure hardware, peripherals, services, settings, directories, and storage through Agile methodologies.Perform day-to-day maintenance, patching and ensuring STIG compliance by monitoring, testing performance, troubleshooting OS, resolving hardware and software problems, scheduling upgrades, and collaborating with other engineers on network / system optimization.Demonstrates understanding of how software behaves in order to deploy, configure, and troubleshoot systems.Research new technologies and leverages optimization techniques to ensure that systems operate efficiently.Experience with transitioning on-premise applications and software to the government hybrid-cloud solution and maintaining DoD approved cloud service providers to provide information technology services and capabilities to include high performance computing, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Data as a Service (DaaS), and Software as a Service (SaaS) Cloud Service Offerings (CSOs).Provide technical expertise supporting information system components, infrastructure integration and maintenance to satisfy system security requirements for several stakeholders.Provide direct customer service and technical support to local and remote users as required via phone, e-mail, on-line systems and in person.Maintains the integrity and security of servers and systems applicable to the compliance of RMF accreditation packages.Monitor, evaluate, and maintain systems and procedures to safeguard information systems, networks and databases.Install software, updates, patches and upgrades.Install, configure and manage ADS or Azure DevOps Server repositories.Understanding of software configuration management, build, deployment and release management, application lifecycle management, infrastructure, and DevOps tools and processes.Have a customer centric approach and provide all level of support for the technical and cyber team as well as the user base community. Monitor infrastructure for version currency.Work with the data center vendor and the application teams to upgrade servers, operating systems, middleware software, database software, and agency applications.Notify affected teams of the upgrade and patching activities.Similarly, work with application teams to identify server needs for new applications.Provides advice and training to end-users and provides mentorship to junior team members.Other duties as assigned.

RESPONSIBILITIES

• Install new or rebuild existing servers both physical and virtual, and configure hardware, peripherals, services, settings, directories, and storage through Agile methodologies.
• Perform day-to-day maintenance, patching and ensuring STIG compliance by monitoring, testing performance, troubleshooting OS, resolving hardware and software problems, scheduling upgrades, and collaborating with network/system optimization.
• Provide technical expertise supporting information system components, infrastructure integration and maintenance to satisfy system security requirements for several stakeholders.
• Monitor, evaluate, and maintain systems and procedures to safeguard information systems, networks and databases.
• Provide direct customer service and technical support to local and remote users as required.

QUALIFICATIONS

• Bachelor’s degree in Computer Information Systems, Information Technology, Computer Science, or a related technical field.
• 12+ years of relevant experience.
• Must hold an approved DoD 8140 certification - CompTIA Security+ CE.
• Must have an approved Windows Operating System Training Certificate.
• Must be able to obtain and maintain a DoD Security Clearance.

ADDITIONAL ELIGIBILITY

Education/ExperienceBachelor’s degree in Computer Information Systems, Information Technology, Computer Science, or a related technical field. Additional experience may substitute for degree.12+ years of relevant experienceWorking knowledge of current systems and applications.Ability to troubleshoot and resolve software and hardware conflicts.Be able to quickly adapt to new situations, have a strong commitment to a team environment, maintain a capacity to work with little supervision, and the willingness to learn new technologies.Experience with storage, backup and disaster recovery technologies.MS Windows server installation/configuration experience.Group Policy / Active Directory configuration and management.Experience with PowerShell.Folder permission management.Knowledge of O365, SharePoint, Azure and AWS.Must hold an approved DoD 8140 certification - CompTIA Security+ CEMust have an approved Windows Operating System Training CertificateKnowledge of VMware, Windows, and Linux.Azure Group Policy administration, system security and AD integration.Microsoft Azure SQL Database and Azure Blob storage experience.Must be able to obtain and maintain a DoD Security Clearance.U.S. Citizenship.Must reside within a 50-mile radius of Redstone Arsenal in Huntsville AL or be willing to relocate prior to start date.Ability to reliably commute to the office as business needs dictate.Knowledge/SkillsKnowledge of office administration and procedures.Exceptional judgment capabilities and relationship management skills.Excellent communication, teamwork, and client service skills; ability to clearly communicate in discussions and written documents, and to deliver feedback clearly and tactfully.Interact with a diverse array of customers and staff in a professional and courteous manner.Work independently with accountability for accurate and complete results.Be extremely organized and exceptionally detail oriented.Work well both independently and in a team environment.Be energized by a fast-paced work environment.Must be able to communicate with others effectively.Analyze information and respond appropriately.Manage time wisely and prioritize tasks.Provide superior customer service. Multi-task in a pleasant manner.Work well under pressure. PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; handle or feel; and reach with hands and arms.The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must be able to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.Regular i3 hours are 8:00 a.m. - 5:00 p.m. Monday-Friday, however, additional hours may be required on occasion. Regular and punctual attendance is required.

BENEFITS

• Provides mentorship to junior team members.
• Opportunity to work with DoD approved cloud service providers.

OTHER

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